Today’s customers want flexible pricing, and insurers in every market would be wise to continue looking for innovative ways to meet their needs.
Commentary
b 
The Shift in Transportation Mobility Patterns
Since the advent of COVID-19 Several trends have emerged that are shaping mobility’s ‘next normal’ and promising to have a long-lasting effect on the auto insurance and collision repair industries.
How P&C Insurers Can Conduct a Hurricane Dry Run in 5 Steps
During a hurricane, insurance organizations are faced not only with a high level of loss exposure, but they must also must deal with operational and organizational strain.
5 Key Ways to Automate Insurance Claims Workflows
Automated workflows ensure insurers keep the ball rolling between critical steps in the claim cycle, bringing both better efficiency and compliance.
How to Sell Gen Z on an Insurance IT Career
It isn’t easy to convince technology graduates enamored with the tech giants to consider insurance. But your company is better positioned than you think.
AI and the Amazon Effect on Commercial Insurance
A successful AI-powered digital distribution strategy integrates tried-and-true customer relationship-building strategies with new data-driven digital experiences.
Is Insurance Missing Out on the Crypto Opportunity?
While the full potential of blockchain is yet to be revealed, its far-reaching applications, in combination with adjacent technologies, has the potential to transform every industry—including insurance.
The Life Insurance Customer Engagement Continuum: 4 Steps to Relevance
The Customer Engagement Continuum is a roadmap to help insurers keep pace with customers’ expectations driven by today’s digital economy.
Augmented Analytics Demystified for Insurance
By integrating artificial intelligence and natural language processing elements with traditional BI processes, augmented analytics will transform the insurance end-customer experience by data curation, revealing new insights, and making relevant information easily accessible 24X7.
Creating the Next Generation of Customer Experience
In today’s digital economy, customers expect better and personalized products, round-the-clock services, and frictionless online and offline experiences. Given ever-mounting customer expectations, how can enterprises attract and retain their customers?