When Emerging Tech is No Longer Emerging: The Insurance Implications

Transformational technologies—which may have existed for decades in some form—are catalysts for much of the change disrupting the insurance industry, and will continue to evolve and be applied to more and more use cases across the enterprise.

Laying a Strategic Foundation for Customer Engagement

Customer engagement is a plan to improve your image in the policyholder’s eyes, and while technology is powerful, even the sleekest, priciest strategies fail without a solid foundation.

Using Technology to Drive Toward Profitability in Commercial Auto

Insurers are looking to technologies such as telematics, video cameras, and cellphone blockers, as well as the data captured by these innovations, to help assess and price risk more accurately than ever before and ultimately reverse the trend of unprofitability in commercial auto.