A wrong or incomplete self-service automation solution could alienate customers, but the right one can be a win-win for MGAs and their customers.
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Build a New Insurance Core System or Modernize the Old One?
On-time system modernization brings significant benefits, including enhanced customer experience, optimized processes, and lower costs.
The Integration of Insurance Products in Traditional Wealth Management: Strengthening Financial Well-Being
The integration of insurance and wealth management offers clients a comprehensive approach to securing their financial well-being and can provide a stronger foundation for long-term financial success.
Will Generative AI Turn Insurers in Favor of Automation?
Insurance company culture may change, but it is more likely to adopt generative AI by arguing for augmentation of existing capabilities rather than automation of jobs.
End-to-End Life Insurance Digital Transformation Best Achieved through Modular API Approach
When completed, carriers get a 360-degree view of their customers–understanding what their customers want, when they want it, and how they want to access it.
Convergence and the Insurance Ecosystem
The violently disruptive and confusing shifts we are all experiencing are in large part a result of accelerating convergence of social, mobile, cloud, big data, community and other powerful forces.
The Future of Embedded Insurance: Revolutionizing the Future of Coverage
Embedding insurance products into an existing purchase experience holds immense potential for transforming the insurance landscape as we know it.
A Roadmap for Generative AI in Insurance
Here are nine steps to take that maximize your chances of success in developing and deploying generative AI applications
ChatGPT, You Are Always on My Mind
The first stop for insurers on the generative AI journey is near the base of the mountain: They can see the activity and storms above, but they haven’t started to climb yet.
Unintended Consequences
Taking the time to do a detailed review of investment opportunities, an analysis of a range of likely outcomes, and a consideration for consequences should be a part of every planning cycle.