In 2020s customer-centricity, business partnership and rapid technology will rev the engine of change, and increasingly savvy regulators will give it a green light.
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CES 2020: Big Themes Relevant for P&C Insurance
Each of these areas will influence customers, risks, and operations over time, but the four themes identified in this piece are most likely to have the biggest near-term impact on the industry.
The (R)evolution of Insurance Fraud Analytics in 2020
Enable AI-powered triage to serve your honest customers exceptionally fast, while instantaneously flagging bad risks for further investigation, or not bringing them into the business in the first place.
Blueprint for Futuristic Data Architecture
Although data is the heart and soul of businesses, few IT shops have a vision of what the data architecture should look like to effectively meet the business demand for futuristic flexible information system.
Insurer IT Budgets Rising for 2020, Projects Focusing on Digital and Data
Novarica’s recent study shows overall IT spending ratios inching upward as insurers invest in greater speed-to-market, ease of doing business, and improved digital and data/analytics capabilities.
Tech Advances Help Insurers Conquer Challenges with SMB Workers’ Comp
With ongoing advancements in data and analytics, insurers can continue to offer more competitive, compelling, and customized products to the market.
Manage NFRs as Rigorously as Functional Requirements—6 Steps
Technology officers are consumed by issues such as scalability, security, databases and operational issues, yet few have a structured and systematic approach to manage NFRs.
Why Insurance Companies Need to Stop Chasing Netflix and Amazon
Self-service is important, but insurance will always be about trust and relationships so insurers need to balance digital investments in order to focus on ways to deepen human relationships, not replace them.
InsurTech: A Review of What Was New in 2019
Announcements of new startups have not slowed, and the industry is seeing more second-round investments and larger funding amounts.
Process Intelligence in Insurance to Make Better Decisions
To manage the future of insurance processing and regulatory risks, carriers must be able to better understand and manage their business processes.