The companies aim to connect brokerage workflow data with real-time client feedback to help firms identify retention risks earlier.
Customer Experience
NAIC, AM Best Discuss AI’s Promise at Majesco Frontier
Panelists explored how insurers can strengthen AI governance, manage third-party risks and translate technology investments into measurable business results.
Sapiens Customers Put AI’s Practical Value to the Test
Insurers at Sapiens Ignite describe faster product configuration, new claims workflows and modernization efforts that preserve human judgment and accountability.
Sapiens Leadership Sees a New North American Opening
Ettling and Wheeler connect stronger management, unified engineering and insurance-specific AI to the opportunity within Sapiens’ established products and customer base.
Meanwhile Raises $37.5M for Bitcoin Life Insurance
The Bermuda-based company will expand internationally as its licensed insurer gains distribution for Bitcoin-denominated whole life products.
Majesco Fall ’26 Expands Immersive AI Across Core
The release embeds governed generative and agentic AI into P&C, LA&H and retirement workflows, enabling users and agents to work together.
Liberate Launches AI Intercept for Machine Callers
The capability identifies consumer AI agents calling insurers and routes them to insurance-specific AI for automated quoting and service.
Boston Mutual Life Reframes Transformation Around Its Customers
CEO Grant Ward connects BML Connect’s rollout to a broader effort to change workflows, prepare employees and support the carrier’s growth.
One Inc Launches XpressOne Vendor Payments
The new service gives repair shops and other claims vendors faster payment options, self-service controls and consolidated reconciliation across carriers.
Duck Creek Launches Agentic FNOL
The claims-intake solution orchestrates AI agents to verify, enrich, assess and route losses before an adjuster opens the file.