The provider’s XCEL Analytics enables early identification of potential large-loss claims, improving both financial and medical outcomes.
Customer Experience
JennyLife Secures $3.5 Million Series A Funding
The funding round, led by CMFG Ventures, will be used for technology investment and marketing toward the firm’s mission of closing the life insurance gap for women.
Hippo Insurance SimpliSafe Partner on Smart Tech-Driven Homeowners Policy
With home alarm devices and professional monitoring capabilities, policyholders can benefit from faster response times to theft, and damage from water and fire.
Preferred Physicians Medical Risk Retention Group Deploys Sapiens’ P&C Offerings in the Cloud
The insurer’s Medical Risk Retention Group is using the systems to improve policy and claims efficiencies, deliver enhanced service to customers and minimize maintenance costs.
Sapiens Partners with SPLICE Software to Automate Customer Communications
Sapiens says the partnership will empower its clients to improve the timeliness, relevance and trust associated with their communication efforts.
“We were lucky, we started early”—A German MGA Responds to COVID-19
OCC’s digital transformation included a new homepage, a new brand/logo, a new corporate design, a new tone of voice, an online calculator for insurance rates, the possibility to take out insurance online and also to manage contracts online.
Manulife Selects dacadoo to Strengthen Asia Health Engagement Platform
The enhanced capabilities will provide customers a new scientific yet simple scoring method to measure how healthy they are and what they need to do to stay healthy.
Moment of Truth: Will COVID-19 Be the Tipping Point for Digital Transformation?
The more that people and businesses get used to operating remotely via digital tools, the more it will be expected—even after the COVID-19 is contained.
Unforeseen Impacts and Opportunities of the Era of Mega-brokerages
The advent of mega-brokerages creates possibilities to reshape client-broker-carrier interactions and preserve—and even extend—the influence of the independent channel.
Insurers Adapt to the New Normal of COVID-19 and ‘Social Distancing’
Carriers around the world are reassuring their customers and implementing policies to protect their associates while providing a high level of service and advancing projects in flight.