Platform from the Start: Q&A with Alec Miloslavsky, CEO, EIS

Miloslavsky talks about the insurance platform as the vehicle for processing across lines of business, integrating an ecosystem of external capabilities, and delivering a customer experience on a par with top retailers. 

Q&A: Metromile CEO Dan Preston on Going Public

IIR spoke with Preston on what the public debut means for the pay-per-mile auto insurance pioneer and now technology supplier to other insurance carriers.

Agile Insurer: Tracy Tillinghast, Topa Insurance

A veteran of business and IT, small and large companies, Tillinghast talks about the Topa’s dynamic, opportunistic and innovation-friendly culture.

Clearcover’s Growth Leads to Opening of New Offices in Detroit

A Midwestern company by choice, the digital auto insurer has tapped into the customer service talent pool and government incentives to open a second presence in the Michigan city for claims and customer experience teams.

John Hancock CEO: Life Insurance Innovation During the Pandemic

Brooks Tingle discusses John Hancock has responded to the challenges by COVID-19 within its Vitality policyholder engagement program, and how the pandemic is accelerating adoption of digital capabilities in the life industry as a whole.