How to Ensure Success in a Digital Transformation

To avoid loss of creditability, a ruthless adherence to a set of digital commandments is the only way to achieve the ultimate vision.

How Two Life Insurance Giants Will Excel Post-Pandemic

Kim Pfiffner, Chief Information Officer at Principal and Brian Poppe, Chief Data Officer at Mutual of Omaha reveal what made them so successful – from agile methodologies and stronger leadership to InsurTech partnerships.

The Hartford Global Specialty Executes Total Cloud Migration

The acquisition of Navigator’s Group served as an opportunity to drive a new enterprise cloud operating model, while migrating over 100 applications, 16 services and six databases, retiring three data centers and gaining significant efficiencies.

Creating the Next Generation of Customer Experience

In today’s digital economy, customers expect better and personalized products, round-the-clock services, and frictionless online and offline experiences. Given ever-mounting customer expectations, how can enterprises attract and retain their customers?

On Premise, Cloud & SaaS: Why the Difference Matters

By rethinking the ROI process, identifying the telltale signs of “fake SaaS”, and understanding the tradeoffs between customization and configuration, your organization can choose the deployment method that will serve your organization best today and in the future. 

How Argo Group Innovates: Q&A with Ian Macartney

IIR talks with Ian Macartney about the specialty insurer/reinsurer has accelerated its transformation journey with grass roots innovation and an Enterprise Solution for digital transformation.

Driving Maximum Business Value With Minimum Viable Products

For insurers, implementing an effective MVP model can help get products to market more quickly, increase adoption of digital engagement, and limit the investment in ‘nice-to-have’ features that don’t yield business value.