In today’s digital economy, customers expect better and personalized products, round-the-clock services, and frictionless online and offline experiences. Given ever-mounting customer expectations, how can enterprises attract and retain their customers?
By rethinking the ROI process, identifying the telltale signs of “fake SaaS”, and understanding the tradeoffs between customization and configuration, your organization can choose the deployment method that will serve your organization best today and in the future.
IIR talks with Ian Macartney about the specialty insurer/reinsurer has accelerated its transformation journey with grass roots innovation and an Enterprise Solution for digital transformation.
For insurers, implementing an effective MVP model can help get products to market more quickly, increase adoption of digital engagement, and limit the investment in ‘nice-to-have’ features that don’t yield business value.
Miloslavsky talks about the insurance platform as the vehicle for processing across lines of business, integrating an ecosystem of external capabilities, and delivering a customer experience on a par with top retailers.
Sometimes what was thought to be old can be new again—or at least extendable and reusable. MVP can be realized by resurfacing your “legacy” POC experience.
Although setting up an Enterprise Data Office and maturing this capability is a long journey for most organizations, the benefits that are realized by implementing EDO are almost immediate and long lasting.
The expanded partnership combines Unqork’s enterprise no-code leadership with KPMG’s deep industry knowledge to expedite digitization in highly regulated industries.
The Louisiana-based self-insured fund will use the solution to improve agent and policyholder experiences and gain greater cloud security and disaster recovery capabilities.
Insurers are already shifting a meaningful portion of overall industry IT spending toward efficiency related goals such as cost reduction and process improvement.
