The provider’s XCEL Analytics enables early identification of potential large-loss claims, improving both financial and medical outcomes.
With home alarm devices and professional monitoring capabilities, policyholders can benefit from faster response times to theft, and damage from water and fire.
The insurer’s Medical Risk Retention Group is using the systems to improve policy and claims efficiencies, deliver enhanced service to customers and minimize maintenance costs.
The organization will use the site to host the latest information concerning emerging fraud scams involving COVID-19 and keep its membership and others informed.
The Brazil-based branch of the Argentine insurer has implemented InsurancePlatform to its personal auto line of business with the goal of increasing efficiency.
As a result of the added funding, co-led by Viola FinTech, company’s total financing has now reached $33 million.
The add-on will send claims from ClaimCenter to Force for real-time analysis; update ClaimCenter on tatus of fraud investigations; and customize the level of information for claims reps.
The opportunity for AI is in targeting the end-to-end processing of documents for human-machine collaboration as an essential part of the customer journey.
The app, which enables customers to compete in a contest with other drivers, has been shown to reduce phone distraction and other risky behavior by 57 percent.
To provide a positive experience at a stressful time requires insurers to rethink how they approach customer service and explore how AI can improve communications and accelerate claims handling.