The solution combines virtual desk appraisal with a veteran staff and consumer self-service capabilities.
The artificial intelligence-driven software features a large dataset that will allow the insurer to underwrite claims more quickly and accurately.
The latest launch within Betterview’s suite of peril risk insights will let users to predict and prevent losses, reduce premium leakage, and build a better customer experience.
The implementation is part of the Upstate New York-based carrier’s ongoing modernization initiatives aimed at delivering an enhance customer experience to the claims process.
Insurers need to prepare themselves and their technologies to bundle, expand, embed, partner, customize, and flex to meet the future market demands.
The Claims Connect platform enables higher quality data and insights, greater process efficiencies and ensures that customers can receive timely support.
Insurers need an intelligent decision engine to sit above their transactional systems, ingesting data from core systems and the growing ecosystem of third-party applications and data sources.
The insurer will use the vendor’s AI-powered technology to alert adjusters to high-risk workers’ compensation and commercial auto claims.
Through thirteen different touchpoints, Mutual Benefit Group can continually keep its customers up to date with texts and email.
A sub-60-day execution was achieved through an innovative Australian SME template built by the Duck Creek APAC regional product development team.