News & Analysis

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Nationwide Partners with EnforcerOne to Protect Agriculture Customers

April 12, 2024 // EnforcerOne provides firefighting solutions for emergency scenarios in industries ranging from agriculture to motorsports.
April 12, 2024

FRISS Names Mireille Dyrberg COO

April 11, 2024

MassMutual and Genomics Extend Genetic Testing to More Policyholders

Life Accelerated Podcast

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Podcasts

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How to Gain Business Value through AI: Erik Stockwell, Global Head of the Life and Annuities Practice for Genpact

October 8, 2023 // A conversation about what insurers need to know about the technical capabilities, skills, governance, use cases and regulatory concerns insurers need to understand to quickly and efficiently adopt Gen AI for business value.

Features

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Insurance TPA: New Partner in L&A Business Agility 

April 5, 2024 // Third-party administrators have gone from being ‘predictable run’ partners for L&A companies to a new model of being partners in strategic growth initiatives, panelists from Celent, Ameritas and Sutherland discussed in an IIR webinar sponsored by Sutherland.

Empathy Driving Excellence: Jess Keeney, CPTO, Duck Creek

March 29, 2024 // Jess Keeney’s previous career in law drove home the importance of continuous learning, critical thinking, and the need to understand the customer’s needs.

Commentary

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Insurers Face Rapidly Developing Talent Challenges

Rob McIsaac President and CEO, RPM Ventures NC

The Future of Customer Service is in the Hands of the Bionic Workforce

Cindy Underwood Vice President, Global Technical Support, Solera

How InsurTechs and Real-Time Decisioning Breathed New Life into Life Insurance

Jason Kozlowski Manager of New Business & Product Strategy, Sapiens International

Policy Administration System Modernization Projects Are All about Your People

Brian Carey Senior Director, Insurance Solutions, Equisoft

Upcoming Events

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LIVE WEBINAR! Insurance TPA: New Partner in L&A Business Agility

March 26, 2024 // Live Webinar!

On-Demand Webinar. Delivering the Insurance Customer-of-the-Future Experience

June 15, 2022 // On-Demand Webinar

Downloads

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Podcast: A Practical Approach to Digital Transformation

Podcast: Fostering Human-Centric Innovation through Data Transformation

Podcast: Strengthening Customer Engagement through Digital Transformation