We can extrapolate from the example of the iPhone how insurers are now open to creating an increasing array of customer-focused products that are integrated to employer ecosystems and other devices within their ecosystems.
Enterprise Technology
Lincoln Financial Develops Process to Measure Business Value of IT Projects
The 24-month project to measure business value and ROI in its digital program generated about $50 million in net benefits in 2020.
Opportunities for Enhanced Engagement in Group & Voluntary Benefits Insurance
The ability to engage customers with better data and then keep them with portability is a real opportunity that will continue to grow through innovation.
5 Reasons Insurers Are Embracing a Greenfield Approach to Innovation
To prepare for the future and leverage disruptive innovation, you have to untether your company from all the legacy aspects of your business. Greenfield offers you a powerful strategy and framework to do exactly that.
Matt Foster of Duck Creek Talks Core and Digital Transformation
Duck Creek’s COO talks with IIR editor Anthony O’Donnell about the state of insurance technology, the digital transformation imperative, the shift from ‘Big Bang’ core technology implementations, the proposition of cloud, and the vendor’s progress since its 2020 IPO.
Socotra and Hexaware Technologies Form Global Partnership for Implementations
Hexaware will support new and existing Socotra customers around the world, including North America, APAC, and EMEA.
Q&A: Tunde Salako, Founder of Africa InsurTech Rising
Salako talks to IIR about Africa’s insurance market opportunities and how InsurTech is working on the continent to digitize the industry and increase insurance penetration.
Coherent, Unqork Partner on Advanced Insurance Applications, Logic and Services
Asia-based InsurTech Coherent fuses proprietary logic and rules engine with U.S. based no-code platform Unqork, to enable faster and more seamless insurance sales, logic and servicing solutions.
Majesco Names Ravi Krishnan CTO
The former Amazon Web Services and industry veteran brings cloud platform expertise and leadership to support Majesco SaaS platforms.
Pegasystems Debuts Pega Process AI, Delivering Self-Optimizing Process Automation
The new Pega Platform can intelligently triage millions of incoming customer requests, transactions, and other events at enterprise scale.