The opening session paired a leadership handoff with demonstrations of AI-assisted workflows designed to reduce administrative work and strengthen agency-carrier connections.
Features
a 
Boston Mutual Life Reframes Transformation Around Its Customers
CEO Grant Ward connects BML Connect’s rollout to a broader effort to change workflows, prepare employees and support the carrier’s growth.
AI Puts EIS’s Architectural Foresight to the Test
Mike Dwyer and Sara Pérez explain how EIS intends to convert its longstanding architectural strategy into AI-era economics, adoption and growth.
Majesco’s Manish Shah: AI Is Sorting Core Systems
The Majesco president argues that AI-era competition will turn on operating economics, agility and intelligence embedded in insurance workflows.
INSTANDA Targets North America’s ‘Pool of Frustration’
Four years after declaring global ambitions, INSTANDA is adding commercial leadership and AI capabilities to accelerate its North American push.
Insurity Launches Ratio Content and Rating Engine
CEO Jatin Atre says the externalized content and rating engine answers carriers’ need to manage bureau logic across disparate policy systems.
Applied Targets Benefits Workflow Fragmentation
SVP Tammi Shapiro explains how Expanded Employee Navigator connectivity advances Applied’s strategy to centralize benefits data in Epic while supporting a diverse technology ecosystem.
Quantum Computing Is Closer Than Insurers Think
Datos Insights’ Mitch Wein discusses quantum security, hybrid computing and the technology’s potential to reshape insurance risk modeling.
FactorLab Turns Workplace Language into Risk Signals
FactorLab applies AI to frontline conversations, giving insurers new ways to assess safety systems, guide risk improvement and potentially identify leading risk indicators.
Spokane Fires Put Wildfire Analytics to the Test
As insurers assess nearly $800 million in residential value within the fire perimeters, Cotality’s Howard Botts sees growing potential for analytics to support property-level mitigation.