Zurich Insurance Germany Selects Cognizant as IT Transformation Partner

Through a multi-year agreement, Cognizant will help the insurer transform its applications and enhance digital customer and partner experience.

(Image credit: Igor Flek/Unsplash.)

Zurich Beteiligungs-AG (Frankfurt), the German subsidiary of global insurance leader Zurich Insurance Group (Zurich), has extended its relationship with Cognizant (Teaneck, N.J.) to help Zurich Germany deliver more digital services offerings to its clients and partners. As part of the new multi-year agreement, Cognizant says it will work closely with Zurich Germany to simplify, modernize, and manage and maintain the insurer’s enterprise application landscape in the General Insurance domain. The partnership will establish joint DevOps teams and is designed to extend Zurich Germany’s artificial intelligence (AI), data, software engineering and cloud capabilities, a vendor statement says. The companies declined to share the amount or specific duration of the contract.

Jens Becker, CIO, Zurich Germany.

By bringing together Zurich Germany’s applications in its General Insurance domain under the joint management of inhouse IT and Cognizant as key strategic IT services provider, Zurich Germany expects to reduce the total cost of ownership, speed up the time to market of new digital services and products, and lay the foundation for further digital and agile enablement of the enterprise, according to a Cognizant statement.

“Zurich is on an ongoing journey of ‘accelerated digital evolution’ to meet the rapidly changing needs of our customers and partners and creating a more intimate connection with them,” comments Jens Becker, CIO, Zurich Germany. “Cognizant has proven itself as a knowledgeable and reliable strategic partner, and we look forward to further capitalizing on its industry expertise to help us advance our digital transformation.”

Meeting Customers Needs

Rolf Werner, Head of Germany, Austria and Switzerland, Cognizant.

The new agreement builds on and significantly expands the two companies’ existing agreement, under which Cognizant says it successfully implemented and manage and maintain Zurich’s General Insurance products on Guidewire Software (San Mateo, Calif.) applications.

“Innovative, forward-thinking clients like Zurich understand the importance of collaborating with a strategic IT partner to help them achieve their digital transformation and meet their business objectives,” comments Rolf Werner, head of Germany, Austria and Switzerland, Cognizant. “Cognizant is pleased to have been selected by Zurich to expand our successful collaboration, and we will apply our deep expertise in application modernization, development and maintenance, along with our in-depth knowledge of the insurance industry, to deliver even more value and help Zurich meet its customers’ needs.”

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at AnthODonnell@IIReporter.com or (503) 936-2803.

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