Zurich Extends Digital Transformation Engagement with DXC Technology

The new deal, expected to become effective by year’s end, will extend a 2009 agreement until Dec. 2022, in support of Zurich’s digital transformation initiatives.

(Augustinergasse in Lindenhof quarter, Zurich. Photo credit: Roland zh.)

Zurich Insurance Company Ltd (Zurich) has signed an agreement with DXC Technology (formerly CSC and HPE Enterprise Services; Tysons, Va.) expressing the parties’ intention to extend a Master Services Agreement, originating in 2009, until Dec. 2022 to support Zurich’s digital transformation initiatives, according to a vendor statement.

Digital-First Approach

DXC Technology expects the agreement to become effective by year’s end, at which time the vendor will become the Preferred Systems Integrator supporting Zurich’s strategic goal of bringing Zurich’s data center environment to the next level using a “digital-first” approach.

Thomas Kropp, Group Chief IT Services Officer, Zurich Insurance Group.

The new agreement will help Zurich to bridge the cloud with some traditional elements, including the move from legacy systems to digital platforms, according to DXC. To support Zurich’s modernization of its environment, DXC says it will eliminate as much of the underlying hardware as possible with its DXC Agility Platform, which includes point-and-click tools to provision new workloads and set up cloud orchestration, governance and security.

Zurich will also move to DXC’s hyperconverged private cloud, a software-defined data center (SDDC) solution which the vendor asserts meets scalability and security requirements at a lower cost. Using DXC Agility Platform’s hybrid cloud management solution, Zurich will be able to reduce its server provisioning time, reduce costs, and accelerate development with streamlined DevOps practice, the vendor claims.

Zurich has identified the hybrid cloud as a centerpiece of its platform transformation, and has been able to deliver innovative applications and services, enabled by DXC, to more than 210 countries and territories, the vendor says. DXC claims that it has the world’s most comprehensive insurance software portfolio, leadership in insurance business processes services, and significant capabilities in Cloud, Security, Mobility, Analytics & IoT, and Applications Management.

DXC reports that it will provide Zurich with private cloud as a managed service and in-life management and integration services for the company’s use of public cloud. With the addition of digital platform and cloud services delivered by DXC, Zurich’s hybrid infrastructure will enable it to seamlessly integrate new services from many providers and to support all workloads between private cloud and public cloud, the vendor adds.

Committed Technology Partner

Mike Lawrie, Chairman, President and CEO, DXC Technology.

“Market differentiation is key in today’s global insurance market,” remarks Thomas Kropp, Group Chief IT Services Officer, Zurich Insurance Group. “We need a committed technology partner who can scale alongside us and support and accelerate our strategy.”

“We want to offer our customers innovative, convenient products and services quickly and cost effectively,” Kropp adds. “Our decision to extend the contract with DXC signals our ongoing pledge to invest in the agility and modernization of our systems for our customers.”

“True digital transformation requires the ability to deliver flawlessly today, while at the same time consider new approaches for tomorrow,” comments Mike Lawrie, chairman, president and CEO, DXC Technology. “Done properly, the efficiency gains that come from next-gen private and public cloud technologies are the foundation for driving digital transformations at leading companies like Zurich, for which DXC has been a committed service provider for 13 years.”

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at AnthODonnell@IIReporter.com or (503) 936-2803.

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