Zurich Deploys Accenture Duck Creek to Achieve Market Differentiation

The system will support the insurer’s efforts to expand its offerings to the small and medium-sized enterprise commercial insurance market.

(Zurich U.K. offices in Fareham, Hampshire. Photo courtesy of Zurich.)

Zurich (Zurich, Switzerland) has deployed Accenture Duck Creek Policy for general insurance business in the U.K. The system will support the insurer’s efforts to expand its offerings to the small and medium-sized enterprise (SME) commercial insurance market and support Zurich’s ZTrade trading platform that delivers new products, pricing and self-service all from one place, according to an Accenture statement.

Mike Jackowski, Global Managing Director, Accenture Duck Creek.

Mike Jackowski, Global Managing Director, Accenture Duck Creek.

“We needed a system that would help us differentiate our insurance proposition in the market and Accenture Duck Creek had the best product definition and rating engine,” comments Adam Warwick, director of Business Change and IT, Zurich UK General Insurance. “With this software, we have used the ability to configure the platform to deliver unique features of our own design, which is a significant benefit and will help us to continue to provide better customer service as we grow our SME business.”

Accenture’s software offers the flexibility and scalability to support Zurich’s efforts to expand its market presence, asserts Mike Jackowski, global managing director, Accenture Duck Creek. “It is designed to provide the rapid response needed to develop and deploy products and to define workflows that will improve operational efficiency and the sales distribution channel,” he comments

Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at [email protected] or (503) 936-2803.

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