XL Catlin Selects RightIndem for Online Marine Claims Notification Platform

Using the new RightIndem-powered platform, XL Catlin’s Marine clients can now report any incident in real time, directly from their computer or smart phone, any time of day.

(Image credit: SD Sparta & Magleby Maersk.) 

XL Catlin

(Hamilton, Bermuda) has selected RightIndem (Bedford, U.K.) to power a new online marine insurance claims reporting tool for North America. The tool streamlines the notification-of-loss process, letting clients immediately share details and visual information about an incident to start the claims management process, according to an XL Catlin statement.

Conor J. Murray, Head of Marine Claims–North America, XL Catlin.

“With increasing trade, waterway traffic and construction activities throughout North America, maritime and other related industries are experiencing a considerable increase in activity, driving the demand for quality marine insurance coverage, particularly inland marine coverage in the U.S.,” comments Anne Marie Elder, Chief Underwriting Officer, Marine, Americas, XL Catlin. “We need to be ready to expeditiously address any potential claims for our growing Marine client base and that starts by making it easy for our clients to report a loss.”

Using the new RightIndem-powered platform, XL Catlin’s Marine clients can now report any incident in real time, directly from their computer or smart phone, any time of day, notes Conor J. Murray, Head of Marine Claims–North America, XL Catlin. “We understand that losses don’t happen solely during business hours and we want to make sure we can go the extra mile and be available to our clients 24/7,” he says. “Receiving this information quickly will help our marine claims team assess the claim straightaway to bring us closer to resolution quickly.”

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at [email protected] or (503) 936-2803.

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