WoodmenLife Overcomes Pandemic-Related Policy Delivery Issues with iPipeline AlphaTrust

The insurer has implemented iPipeline’s AlphaTrust e-Sign product to remotely secure mandatory signatures to complete issuance and delivery of life insurance policies.

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WoodmenLife, an Omaha, Neb.-based not-for-profit fraternal benefit society, has implemented iPipeline’s (Exton, Pa.) AlphaTrust e-Sign product to remotely secure mandatory signatures to complete issuance and delivery of life insurance policies. The decision to deploy AlphaTrust e-Sign was based on iPipeline’s ability to execute an extremely rapid deployment to overcome obstacles imposed by the COVID-19 pandemic, a vendor statement says.

Denise McCauley, EVP, COO, WoodmenLife.

“The COVID-19 outbreak has elevated digital initiatives to an imperative level for the life insurance industry,” comments Larry Berran, CEO, iPipeline. “Simple tasks such as meeting with a client to review documents and secure signatures have become major roadblocks to policy issuance and delivery. Our AlphaTrust e-Sign product is enabling our customers to break through these obstacles.”

“WoodmenLife’s mission is to protect the financial futures of the families we serve,” comments Denise McCauley, EVP, COO, WoodmenLife. “During these most challenging days, we want to assure our customers that they can count on us in every way without feeling obligated to leave the safety of their homes. We also want our agents to have the ability to effectively execute remote selling activities and avoid face-to-face engagement.”

iPipeline’s e-Signature product has given WoodmenLife a way to digitally break through obstacles to conduct its business activities, MCauley adds.  “We have a history of making investments to fulfill our digital initiatives, and the value in this approach has become readily recognizable given the current state,” she elaborates. “iPipeline’s extreme responsiveness and rapid implementation of AlphaTrust e-Sign has strengthened our business continuity and is enabling us to meet the needs of our agents and the families we serve.”

Larry Berran, CEO, iPipeline.

Elevating Digital Initiatives

iPipeline describes AlphaTrust as a brandable, cost-competitive e-signature product that works on a stand-alone basis or seamlessly with other iPipeline products such as iGO e-App and DocFast e-Delivery

“iPipeline’s focus is and always has been to provide customers with innovative solutions to streamline and accelerate business processes,” adds Berran. “WoodmenLife is an example of a leader who has elevated the implementation of digital and analytic initiatives to the highest level to support the needs of their agents and customers.  Insurers have no time to lose and everything to gain by advancing the capabilities of their platforms now.”

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at [email protected] or (503) 936-2803.

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