(Image credit: Matthias Kabel.)
Wolverine Mutual Insurance Company (Dowagiac, Mich.) has deployed SpeedBuilder Systems’ (Columbia, S.C.) BindExpress Suite in the state of Michigan for the personal automobile line of business as part of the carrier’s modernization initiative. Wolverine is in the process of adding personal auto for the state of Indiana, with support for the homeowners line of business in both states soon to follow.
“Ease-of-Use is a must for our independent agents and insureds, and a longstanding challenge for Wolverine Mutual,” comments Jim Laing, president, Wolverine Mutual. “BindExpress solved this with straight-through-processing, seamless integration to multiple comparative raters and data sources, and workflow designs that have earned accolades from our agents. More important, we have seen a spike in new business from the time we released it to the marketplace. Even during the pandemic, our submissions have been strong; a testament to the new technology platform.”
SpeedBuilder describes B, the BindExpress Suite’s AlwaysCurrent Architecture as built using open source technologies and the only market solution that enables clients to customize the system as desired, yet accept all product updates and enhancements at any time, without retrofitting the customized code.
“We are proud of this first milestone in transforming Wolverine’s front and back office operations,” comments Rod Giess, president,, SpeedBuilder Systems. “To deliver the project, Wolverine made full use of the over-31,000 configurations in the BindExpress policy, billing and claims modules. We also successfully completed over 25 external integrations with comparative raters, information providers, and payment processors. This was a challenging implementation.”