Why Data is the North Star at New York Life

New York Life’s Head of Strategic Capabilities, Alex Cook, discusses how the company has bucked the trend and led the industry in digital transformation, including agile development and artificial intelligence. Cook explains how investing in and partnering with technology startups have helped the insurer meet modern customers’ demands, and how data science has played a pivotal role in helping New York Life customers prosper.

Anthony R. O’Donnell //

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at AnthODonnell@IIReporter.com or (503) 936-2803.