Western Financial Group Selects Sapiens to Streamline Quote-to-Issue

Sapiens PolicyPro for Property & Casualty will let the company to implement underwriting strategies quickly and more effectively, and generate more meaningful data.

(Image credit: Skeeze.)

Western Financial Group, a personal and commercial lines insurer based in High River, Alberta has selected Sapiens International Corporation’s (Holon, Israel) Sapiens PolicyPro for Property & Casualty.

Mark Dutton, Senior Regional VP, National Insurance Operations, Western Financial Group.

The insurer sought a modern solution that could solve challenges in its quote to issuance process and allow delivery of its white-labeled products enterprise-wide, according to a vendor statement. Western also sought direct integration to its broker management system so that its underwriters could continue to use that system in a productive and streamlined manner, the statement adds.

Sapiens describes PolicyPro for Property & Casualty as a modular, scalable and configurable quote, submission and policy management system. PolicyPro is used by agents, underwriters and customers to quote, issue, and administer policies, including integration with third-party systems.

The speed to market, flexibility and adaptability generated by PolicyPro are expected to empower Western to implement underwriting strategies quickly and more effectively, as well as generating more meaningful data to help guide business decisions, according to the Sapiens statement

“Sapiens PolicyPro for Property & Casualty will help us improve our customer experience by streamlining and enhancing the underwriting process, making it easier for our staff to build underwritten products,” comments Mark Dutton, Senior Regional VP, National Insurance Operations, Western Financial Group. “By obtaining the ability to offer white label products and enhance our business model, Western plans to continue on our path of growth and differentiate ourselves in the marketplace.”

Shawna Fancy, Director of underwriting, National Insurance Operations, Western Financial Group.

All Sales Ops on a Single Platform

“The power of PolicyPro will allow us to have all of our sales operations running on a single platform, with all of our broker system data, as well as broker system and carrier operations, in PolicyPro,” comments Shawna Fancy, Director of underwriting, National Insurance Operations, Western Financial Group. “Sapiens’ proven history of timely delivery was an important factor in our selection and we look forward to embarking on the first phase, which will involve implementing personal habitational line products.”

“We are excited to partner with Western in the strategic North American market,” says Roni Al-Dor, president & CEO, Sapiens. “Sapiens PolicyPro’s modularity and ability to integrate with external systems has played a large role in its attractiveness to insurance carriers pursuing a best of breed strategy.”

Western plans to use Sapiens PolicyPro to expand further with commercial and other specialty products, the vendor reports.

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at [email protected] or (503) 936-2803.

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