West Bend Mutual Insurance Adopts ZestyAI Property Risk Analytics Platform

The carrier will use ZestyAI’s property analytics platform powered by AI to analyze its portfolio and enhance its property inspection process.

(Image source: West Bend, Wisc., city homepage.)

West Bend Mutual Insurance (West Bend, Wisc.) has engaged ZestyAI (Oakland, Calif.), a provider of climate and property risk analytics solutions powered by artificial intelligence, to analyze property risk in the insurer’s existing portfolio and enhance the inspection process.

Jonathan Schulz, AVP, Personal Lines, West Bend.

As time passes, properties evolve and change, and as a result, their risk profiles also evolve and change, notes a statement from ZestyAI. Factors such as roof condition, debris, and overgrown vegetation can significantly impact a property’s risk, according to the vendor. Using ZestyAI’s property risk analytics platform, Z-PROPERTY, ZestyAI reports that West Bend will conduct a comprehensive review of its residential portfolio, with a specific emphasis on assessing roof condition. To get a comprehensive analysis of roof quality and condition, the vendor adds that West Bend will leverage its Digital Roof solution within Z-PROPERTY, which ZestyAI describes as an AI-generated, 3D analysis offering unparalleled insights on roof condition, complexity, and potential points of failure.

“As a carrier, assessing the condition and ability of a roof to withstand exposure to risks like hail and wind is key to effective property underwriting,” comments Jonathan Schulz, AVP, Personal Lines, West Bend. “The technical capabilities and roof analytics of ZestyAI provide greater perspective and efficiencies while evaluating the properties we insure.”

ZestyAI’s says its Z-PROPERTY platform uses computer vision and machine learning to extract insights from aerial and satellite imagery, among other unique data sources, for over 150 million residential and commercial properties. ZestyAI reports that continuously monitors and accounts for changes in property condition, maintenance, and upgrades, enhancing the accuracy of risk assessments. Digital Roof is a suite of roof attributes and characteristics within Z-PROPERTY that go beyond roof quality to include facets, angles, penetrations, and objects for a complete view of every roof in the U.S., according to the vendor.

Attila Toth, CEO, Zesty.ai.

“Conducting a thorough review of a portfolio can be a time-consuming process,” the ZestyAI statement says. “However, with Z-PROPERTY, insurers can easily assess their entire book of policies and identify the highest-risk properties, enabling proactive risk mitigation strategies. These portfolio reviews are simple, requiring no IT integration or setup, and are available for every property in North America.”

“Insurers no longer have to accept accumulated risk or costly inspections as an inevitability,” comments Attila Toth, Founder and CEO, ZestyAI. “Z-PROPERTY empowers carriers to evaluate their entire book effortlessly, pinpoint the riskiest policies, and ensure that they properly mitigate those risks.”

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at AnthODonnell@IIReporter.com or (503) 936-2803.

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