Vidado Promotes Elaine Zhou to Chief Technology Officer

In her new role, Zhou will spend more time with Vidado’s largest customers helping to refine technical strategies, while developing the vendor’s technical team.

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Vidado (Oakland, Calif.), a provider of intelligent automation (IA) solutions to the insurance, financial services, and pharmaceutical industries, has announced the promotion of Elaine Zhou to Chief Technology Officer (CTO).

Elaine Zhou, CTO, Vidado.

Vidado’s announcement characterizes Zhou’s transition from SVP of Engineering to CTO as acknowledging the increasing sophistication of Vidado’s customer base and recognition of a desire to collaborate on successful technical strategies. “Zhou has distinguished herself through an ability to translate Vidado’s technically-complex platform into tangible business value for customers,” the announcement says. In her new role, Zhou will spend more time with Vidado’s largest customers helping to refine technical strategies, while also keeping Vidado at the forefront of applied artificial intelligence (AI), the vendor reports.

“Vidado is at a breakthrough stage of growth,” commments Zhou. “As CTO, I will continue to set Vidado’s technology and product vision by working even closer with our customers to make sure our technology strategy best serves their objectives. In addition, I will continue to own technical strategy, the engineering roadmap, the platform, and technical design direction, as well as our development and delivery methodology. Above all, my most important responsibility continues to be to hire, build, mentor, and develop the great technical team we have at Vidado.”

Zhou has extensive experience developing and bringing cutting-edge enterprise software to market, having held a variety of positions with increasing responsibility over the last 25 years, working on initiatives ranging from banking technology to social networks.

Nowell Outlaw, CEO, Vidado.

Better Insight Derived from Better Use of Data

“Elaine brings not only her technical expertise and the full technical history of the company to our customer conversations, she brings the empathy we always strive to deliver to our customers to solve their most pressing business challenges,” comments Nowell Outlaw, CEO of Vidado. “As use cases for intelligent automation continue to emerge, there is a window in which we can help our customers gain competitive advantage by improving their customer and prospect engagement. This advantage is delivered through better insight derived from better utilization of their data. Vidado, led by Elaine’s efforts, builds the AI that helps the enterprises we work with capitalize on these opportunities.”

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at or (503) 936-2803.

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