(Image source: Verti homepage.)
Verti Versicherung AG (Teltow, Brandenburg), Germany’s second-largest direct motor insurer, has selected AI-based software from FRISS (Utrecht, Netherlands/Chicago) with the goal of improving customer service.
FRISS characterizes its solution as the most widely implemented AI-based solution for fraud detection and risk mitigation for property/casualty insurers. FRISS reports that it will accelerate Verti’s digital transformation, optimizing workflows with innovative products and providing the best possible customer experience for Verti and its policy holders.
“FRISS’s innovative, AI-based technology allows us to take the next step in the digitization of our processes,” comments Julian Reise, Director Operations, Verti Versicherung AG. “It also means that our customers, who have shown such great trust in us, can be even more confident that their premiums are being managed responsibly.”
Driving Growth through Digitization
The digitization strategy that Verti is pursuing is making a significant contribution to the company’s growth, according to Niels Zijderveld, Chief Commercial Officer, FRISS.
I’m really pleased that we can contribute to making that happen,” he comments. “Our products are specifically designed to protect them from fraud and high risks. Together we’ll strive for excellent customer service and cannot wait to see a boost in both their efficiency and fraud detection.”