USAA Expands Relationship with Resideo

Following a successful connected home pilot program, Resideo Solutions devices are now available to all USAA members through its PERKS program.

(Image source: USAA.)

USAA (San Antonio, Texas) has added has added Resideo Technologies (Scottsdale, Ariz.) to its PERKS program to help its members protect against water damage and optimize home efficiency. USAA members can purchase Resideo’s Honeywell Home smart thermostat and its First Alert WiFi Water Leak & Freeze Detector at a discounted price through the PERKS program and eligible Homeowner policy holders can enroll those devices for a connected home discount.

Ryan Rist, AVP, Innovation, USAA.

In the U.S., water-damage claims are among the most filed residential property insurance claims and represent an estimated $26 Billion in damages for single-family homeowners, according to the Insurance Information Institute (iii).

“USAA is committed to providing industry-leading connected home devices to help our members in their everyday lives,” comments Ryan Rist, AVP, Innovation, USAA. “We have worked closely with Resideo Technologies to help launch USAA’s Connected Home Program so our members can adopt new protective technologies, like the First Alert WiFi Water Leak & Freeze Detector, to help secure their homes against water damage.”

Linsey Miller, SVP, Business Development & Services, Resideo.

As alluded to by USAA’s Rist above, the company offered Resideo’s WiFi Water Leak and Freeze Detectors to its Homeowners policy holders in select markets through its Connected Home Platform, a technology-enabled loss prevention program. The Water Leak and Freeze Detector is installed near appliances and if a leak is detected, the user is alerted, according to a statement from Resideo. In light of the success of the initial program, USAA has extended the offerings to all USAA members, who can then control the comfort of their home and be informed of water leaks through the Resideo app.

Informing Analysis of Claim Concerns

“Resideo has been honored to help USAA Homeowner Policy Holders protect what matters most since 2018,” Linsey Miller, SVP, Business Development & Services, Resideo. “With our inclusion now in the PERKS program, we can provide all of USAA’s 13 million members with access to a safer, more comfortable and efficient home that can optimize resources. Our connected insights can help inform USAA’s ongoing analysis of property claim concerns, and together we can help pioneer the future of the insurance and connected home industries.”

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at or (503) 936-2803.

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