Upgraded Sapiens CoreSuite for Workers’ Comp Goes Live in Ohio

The enhanced version of the Sapiens solution supports automation goals, consolidates multiple systems and increases profitability for the Ohio Bureau of Workers’ Compensation.

(Image credit: Alejandro Ávila Cortez.)

Sapiens Americas, a wholly owned subsidiary of Sapiens International Corporation, (Holon, Israel), a global provider of software solutions for the insurance industry, announced today the roll-out of its newly upgraded CoreSuite for Workers’ Compensation software package with the second largest overall workers’ compensation provider in the US.

The Ohio Bureau of Workers’ Compensation (BWC, Columbus) is the first insurance carrier to complete what the vendor characterizes as a significant upgrade of Sapiens CoreSuite for Workers’ Compensation. The upgrade is designed to better optimize operational efficiencies, increase customer satisfaction, and increase profitability for workers’ compensation providers, administrators and state funds.

“We are very proud of this seamless upgrade and roll-out, which is due in large part to the collaboration and teamwork between BWC and Sapiens,” Gary Anderson, Head of Specialized North American Products, Sapiens. “We were able to deliver swift, effective resolutions to each challenge we encountered. Sapiens’ solution ensures our customers’ end-user community will fully benefit from the new technology stack refresh.”

Along with substantial improvements to the platform, the upgrade includes a refresh of the Java-based framework and web and application services, enabling Sapiens customers to align with latest industry standards and pave the way for future technological updates, according to a vendor statement. Sapiens says its solution enables customers to create and maintain custom validation and event-triggering rules in a simplified, graphical manner.

First Implemented in 2012

Sapiens first partnered with BWC in 2012. The upgrade marks BWC’s second significant implementation in a little over a year. Founded in 1912, BWC provides workers’ compensation coverage to 249,000 employers in the Ohio public and private sectors. The carrier collects an average of $1.3 billion in premiums a year and processes approximately 100,000 new claims annually.

Sapiens describes its workers’ compensation platform as enabling carriers to improve operational performance by reducing claim inventories and supporting medical costs using advanced outcome-based case management. Its real-time payment processing allows automatic and split payments, offsets and deductions, refunds, transfers and 1099 processing for financial efficiency, according to the vendor. The platform’s rules-driven auto-adjudication and decision support, enables proactive case management that reduce claims settle resolution time and claims closure, the vendor adds.

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at AnthODonnell@IIReporter.com or (503) 936-2803.

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