Truepic Joins Guidewire Partner Program, Publishes Ready for Guidewire Add-On

Truepic’s Ready for Guidewire add-on makes it easy for insurers on Guidewire ClaimCenter to access Truepic Vision, a secure virtual inspection solution with forensic technology.

(Image source: Truepic website.)

Truepic, the San Diego-based provider of an end-to-end virtual inspection solution for insurers, and insurance core system/platform vendor Guidewire Software (San Mateo, Calif.), have announced that Truepic has joined Guidewire PartnerConnect as a Solution partner. The companies also announced that Truepic’s new plug and play Ready for Guidewire validated add-on, created using the Guidewire DevConnect developer platform, is now available to insurers in the Guidewire Marketplace.

Craig Stack, Founder and COO, Truepic.

Truepic’s Ready for Guidewire add-on makes it easy for insurers on Guidewire ClaimCenter to access Truepic Vision, a secure virtual inspection solution that leverages forensic technology to add a level of trust to virtual inspections, without leaving Guidewire InsurancePlatform, according the companies’ announcement. A Truepic Vision inspection can be ordered seamlessly through ClaimCenter and can replace an in-person inspection, lowering costs, increasing customer satisfaction, and enhancing efficiency while also reducing fraud, according to the vendors.

“We’re excited to offer trusted virtual inspection, directly integrated into Guidewire ClaimCenter,” comments Craig Stack, Founder and COO, Truepic. “Traditional inspections are slow, expensive, and riddled with human error and fraud. Truepic’s patent protected imaging technology can now collect the verified documentation that insurers require with a single click in ClaimCenter. Together we can reduce cost, reduce fraud, and delight customers.”

This Truepic Ready for Guidewire add-on is enabling insurance claims staff to experience the benefits of Truepic Vision which allows them to do the following, according to the vendors’ description:

Becky Mattick, Director, Global Solution Alliances, Guidewire Software.

  • Communicate directly with their policyholders and request photos and videos of vehicles, houses, offices, and more;
  • Receive high resolution images, that cannot be altered or edited, with full and accurate time, date and geolocation data, as well as fraud checks protected by eight individual patents; and
  • Take advantage of a pay-as-you-go system.

“We are pleased to welcome Truepic as a Guidewire PartnerConnect Solution partner,” comments Becky Mattick, senior director, Global Solution Alliances, Guidewire Software. “The Truepic Vision Ready for Guidewire add-on gives claims teams access to its virtual inspection solution from within ClaimCenter, enabling a quick and trusted inspection process, and as a result, high levels of customer service.”

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at or (503) 936-2803.

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