Trexis Insurance Rapidly Deploys DuckCreek Core OnDemand and Insights

The non-standard auto insurer deployed Policy, Rating, Billing, Claims and Duck Creek Insights in the cloud within six months with help from NIIT.

(Image credit: Pexels.)

Trexis Insurance (an affiliate of Alfa, Montgomery, Ala.), a Franklin, Tenn.-based non-standard personal auto insurer with operations in nine U.S. states, has gone live with the core Duck Creek Suite six months after beginning its implementation project, the vendor reports. The carrier chose Duck Creek as part of an overall strategy to pursue growth, increase speed-to-market, and make better use of data; in addition to Policy, Rating, Billing, and Claims, Trexis has adopted Duck Creek Insights. The carrier chose to implement its Duck Creek applications via Duck Creek OnDemand, the provider’s SaaS solution for the P&C insurance industry, and partnered with NIIT and Duck Creek to help manage the project.

Bubba Mullen, CIO, Trexis.

Trexis undertook a core system replacement to address several issues, according to a Duck Creek statement. The insurer’s prior legacy systems limiting the speed at which the insurer could growth, leading Trexis to entertain the benefits of seek a modern core system suite built on a durable platform. The insurer was also motivated by the possibility of eliminating maintenance costs associated with on-premises systems. Trexis’ legacy systems were also unsuitable for deriving meaningful data insights and using them for decision support, making product enhancements and introductions difficult and time-consuming.

“Our ability to grow quickly and profitably was central to our decision to replace our core systems with the Duck Creek Suite OnDemand,” comments Bubba Mullen, CIO, Trexis. “Leveraging Duck Creek OnDemand was key to accelerating the Trexis implementation. And putting our data assets to work in real time gives us critical advantages–activities we can focus on instead of maintaining on-premises IT systems. This is a huge step forward in our digital transformation, and one we know will serve us well into the future as we grow our business with greater speed to market and critical business intelligence.”

Turning Point for What’s Possible

Andy Dey, Chief Product and Technology Officer, Duck Creek Technologies.

This legacy systems replacement represents a turning point for Trexis as it moves through its digital transformation, according to Andy Dey, Chief Product and Technology Officer, Duck Creek Technologies. “Duck Creek OnDemand gives Trexis the flexibility and agility to make product changes and new product launches happen much faster, and leveraging our SaaS capabilities was the number one factor in the remarkable speed with which this implementation was completed,” Dey comments.

“The BI and data analysis capabilities they will gain from Duck Creek Insights will be a huge advantage as they continue to scale and innovate, letting Trexis focus its resources on meeting and exceeding customer and agent expectations in ways its prior systems couldn’t,” adds Dey.

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at [email protected] or (503) 936-2803.

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