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CompOne Administrators, a Novi, Mich.-based third-party administrator has selected Majesco’s (Morristown, N.J.) ClaimVantage Integrated Disability and Absence Management (IDAM) solution and Customer Portal to support the TPA’s market growth with expanded product offerings. ClaimVantage was acquired by Majesco in January 2021.
CompOne is part of the FDI Group Family of Companies (Novi, Mich.) and a prominent TPA working with large self-insured employers, providing claims administration, medical cost containment and managed care services. Established in 1970, FDI Group is a privately held, third generation family owned and operated company.
CompOne recently expanded its portfolio to include a premier leave of absence service called AbsencePlus. Implementation of the ClaimVantage IDAM Solution will enable CompOne to offer an integrated intake for disability and absence claims for its customers, while driving operational effectiveness and compliance readiness with the ever-changing state and federal regulations, according to a vendor statement.
“The ClaimVantage IDAM platform gives us the flexibility and scalability we need to expand and launch our product offerings with AbsencePlus to meet the needs of our digital clients today and in the future,” comments Robert Dewey, Director, Client Services and Business Development, CompOne. “The team are experts in the leave of absence space and the strong platform with built-in compliance for state paid family leaves and federal leaves, as well as the ability to easily create corporate-specific leaves, gave us the confidence we found the right partner.”
ClaimVantage Customer Portal
CompOne will pair the solution with Majesco’s new ClaimVantage Customer Portal, providing its client’s employees and managers with 24/7 real-time access to claim and leave information. Customers will now be able to create new claims, see the status of claims, and upload and download documents all from any device, the Majesco statement says.
ClaimVantage recently redesigned its portal, collecting feedback from hundreds of users to create an intuitive, user-friendly experience that meets the expectations of today’s digital customer, Majesco reports.
“Demand for integrated disability and absence management is soaring due to the rapid market changes that are requiring TPA’s like CompOne to offer the product. We are thrilled to partner with CompOne and support their product expansion to meet their customer needs and demands” comments Stacy Varney, VP Sales at Majesco. “The flexibility of the ClaimVantage IDAM solution will enable CompOne’s ability to provide tailored offerings to their customers while ensuring operational effectiveness.”