Topa Insurance Names Susan Pavone VP  of Underwriting

Pavone will oversee the commercial underwriting and be responsible for setting underwriting strategies, overall underwriting portfolio management, guidelines, and production. 

(Image source: Topa Insurance homepage.)

Topa Insurance Group, a Calabasas, Calif.-based specialty property-casualty insurer, has announced that Susan Pavone has been promoted to Vice President of Underwriting.

Michael Day, President & CEO, Topa Insurance Group.

Pavone joined the company in 2016 as Senior Brokerage Operations and Compliance Manager. She was promoted to AVP of Underwriting where she oversaw underwriting strategy, process and operations. Pavone has streamlined many of the company’s internal and external processes while working with our business partners and internal business units.

In her new role, Pavone will oversee the commercial underwriting of Topa Insurance Company and be responsible for setting underwriting strategies, overall underwriting portfolio management, guidelines, and production.

“We are thrilled to have Susan in this expanded leadership position”, said Michael Day, President and CEO, Topa Insurance Group. “Susan’s strong work ethic and leadership qualities make her a critical member of our team as we continue to focus on and grow our commercial lines business and products. I look forward to her continued success.”

Pavone brings over 30 years of insurance experience to the role. She has worked in a variety of leadership positions including underwriting, operations, investment, claims and technology. She earned her MBA from California State University, Northridge, and holds the Chartered Property Casualty Underwriter (CPCU) and Market Conduct Management (MCM) designations. She is the Underwriting Chair on the California FAIR Plan’s underwriting committee and previously served as the Vice President of the El Camino CPCU chapter.

“I am honored to lead and work with a team of dedicated underwriting professionals,” Pavone says. “I look forward to our team’s continued growth and am excited to continue my work in this new role.”

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at or (503) 936-2803.

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