Topa Insurance Names Kari Stern to Head Claims Auditing & Compliance

Stern’s expertise in training and compliance will help as it customizes Guidewire ClaimCenter and drives business growth.

(Image source: The Commons at Calabasas.)

Topa Insurance Company (Calabasas, Calif.) announced that Kari Stern has joined the insurer as Director of Claims Auditing & Compliance. In her new role, Stern is responsible for department-wide legal and regulatory compliance. She will serve as the main liaison between Topa Insurance Claims and the Department of Insurance. Stern directly manages the internal and external claims and compliance audits, and is responsible for managing the relationships with all TPAs.

Kari Stern, Director of Claims Auditing & Compliance, Topa Insurance Group.

“With Topa poised for growth, the focus on quality assurance and operational control is more important now than ever before,” comments Kelly Yates, VP, Claims, Topa Insurance. “Kari’s extensive experience in developing training and compliance programs will be instrumental to that effort.”

“Additionally, we anticipate leveraging Kari’s expertise as we customize our new Guidewire-based claims system and look for ways to automate compliance and create new system-based safeguards and reports,” adds Yates. “We are delighted to welcome Kari to the Topa Claims team.”

Three Decades of Insurance Industry Experience

Stern joins Topa Insurance with over 30 years of insurance industry experience. Her expertise is in litigation, risk management, and regulatory compliance for multiple lines including Commercial General Liability, Cyber, and Employment Practices Liability. Most recently, Stern was Senior Claim Manager at Tokio Marine (New York/Tokyo) where she managed 20 claims personnel, completed risk assessment and reporting to re-insurance clients, and was a member fo the company’s Reinsurance Program Development Team. Stern’s earlier insurance experience was at Western General Insurance Company (Woodland Hills, Calif.) and Unitrin Specialty Lines Division (Chicago).

Topa Insurance Company is one of the wholly owned subsidiaries of Topa Insurance Group, a boutique insurance holding company providing wholesale insurance solutions. Other subsidiaries include Dorchester Insurance Company, NevPac Reinsurance, and Topa Insurance Services.

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at or (503) 936-2803.

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