Topa Insurance Modernizes with Guidewire’s InsuranceNow Cloud-Based Solution

The California-based insurer has implemented the solution for Commercial Excess and Commercial Auto, with plans to extend it to other commercial and personal lines.

(Image credit: David R. Tribble.)

Topa Insurance Company, a Calabasas, California-based property/casualty insurer, and Guidewire Software, Inc. (Foster City, Calif.), have announced that Topa has successfully implemented Guidewire InsuranceNow, the vendor’s cloud-based all-in-one solution aimed at smaller insurers, for the carrier’s Commercial Excess and Commercial Auto lines of business.

John Donahue, President and CEO, Topa Insurance Group.

Topa implemented InsuranceNow to modernize its technology platform and transform the way it does business, according to a joint statement. The company is currently extending the implementation to its other commercial and personal lines of business.

“Our previous environment consisted of disparate systems and processes that lacked real-time information and integration and required a wide variety of technical skills to maintain, leading to a high level of complexity that affected our speed to market,” comments John Donahue, president and chief executive officer, Topa Insurance Group. “With InsuranceNow, we have been able to improve underwriting, claims, and reinsurance handling through enhanced integration, and better measure improvements and opportunities for data, business intelligence, and reporting capabilities.”

On Time, Under Budget

Brian Schween, SVP, CIO, Topa Insurance Group.

“By following a mainly out-of-the-box implementation approach, using configuration to make changes rather than customization, we were able to complete the initial implementation on time and under budget, putting us in a good situation for our next phases,” adds Brian Schween, senior VP and CIO, Topa Insurance Group. “Feedback from our users has been positive so far; they really like the system and the new features and functionality available to them.”

“Topa is well known for their excellence in underwriting, product development, and customer service,” comments David Burns, VP, Professional Services, InsuranceNow, Guidewire Software. “Guidewire InsuranceNow is pleased to partner with a great company to provide an industry-leading, value-based P&C core software-as-a-service platform that enables Topa to adapt and succeed in a rapidly-changing insurance market.”

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at or (503) 936-2803.

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