Tokio Marine HCC Names Shilpa Strong Business Innovation Officer

Most recently Global Head of Commercial Engagement at AIG, Strong is charged with facilitating continued investment in operational efficiencies, customer experience and digital innovation.

(Image source: Tokio Marine HCC corporate video.)

Tokio Marine HCC (Houston) announced that Shilpa Strong has joined the company as Business Innovation Officer, with the role of facilitating continued investment in operational efficiencies, customer experience and digital innovation.  Strong, whose appointment took effect on Jan. 7, 2019, is based in New York and reports to Mark Callahan, Executive VP.

“With her extensive experience developing strategies, managing operations and promoting innovation within the insurance industry, [Strong] is well suited to leverage our analytics capabilities and broker/insured technology to benefit Tokio Marine HCC’s existing and new lines of business,” comments Susan Rivera, CEO, Tokio Marine HCC.

Strong has over 20 years of insurance and reinsurance industry experience, with particular expertise in making technology and process improvements in support of business growth.  Her experience includes various positions of increasing responsibility in underwriting, strategic and financial planning, operations management and business transformation.  Strong was most recently the Global Head of Commercial Engagement at AIG.  She has also held positions at Quanta Capital Holdings, Munich Re and Swiss Re.

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at [email protected] or (503) 936-2803.

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