(Image source: Tokio Marine HCC corporate video.)
Tokio Marine HCC (Houston) announced that Shilpa Strong has joined the company as Business Innovation Officer, with the role of facilitating continued investment in operational efficiencies, customer experience and digital innovation. Strong, whose appointment took effect on Jan. 7, 2019, is based in New York and reports to Mark Callahan, Executive VP.
“With her extensive experience developing strategies, managing operations and promoting innovation within the insurance industry, [Strong] is well suited to leverage our analytics capabilities and broker/insured technology to benefit Tokio Marine HCC’s existing and new lines of business,” comments Susan Rivera, CEO, Tokio Marine HCC.
Strong has over 20 years of insurance and reinsurance industry experience, with particular expertise in making technology and process improvements in support of business growth. Her experience includes various positions of increasing responsibility in underwriting, strategic and financial planning, operations management and business transformation. Strong was most recently the Global Head of Commercial Engagement at AIG. She has also held positions at Quanta Capital Holdings, Munich Re and Swiss Re.