The Hartford Taps Carpe Data to Speed Small Business Underwriting

The solution lets the insurer integrate more data elements into its underwriting system to provide greater speed, accuracy and efficiency for agents processing small business applications.

(Image credit: Tomasz Proszek.)

The Hartford (Hartford) has partnered with Carpe Data, a Santa Barbara, Calif.-based provider of emerging and alternative data, to add new sources of data to the insurer’s Small Commercial platform, aimed at reducing small business application processing time.

John Russo, Head of Small Commercial Underwriting Practices, The Hartford.

The Hartford has been insuring small business owners for more than 200 years and was one of the first carriers to create a dedicated business unit for small commercial customers more than 30 years ago. The company, along with its agents, serves more than one million small business customers.

“Carpe Data provides an opportunity to integrate even more data elements into our underwriting system,” comments John Russo, Head of Small Commercial Underwriting Practices, The Hartford. “This partnership aligns with The Hartford’s history of building the best quoting process and of providing fast, accurate business intelligence to our agents.”

Simplifying the Application Process for Agents

The Hartford will apply Carpe Data’s across its small commercial business to improve small business underwriting by simplifying the application process for agents and eliminating underwriting questions, according to a vendor statement.

“Carpe Data is excited to partner with one of the leading providers of small business insurance and to help them enhance their agent and customer experience,” comments Max Drucker, CEO, Carpe Data.

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at or (503) 936-2803.

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