The Hartford Names Bill Bloom Head of Ops and Technology

Bloom’s new role is one of several senior officer appointments made by new CEO Christopher J. Swift in the wake of Liam McGee’s resignation from the leadership position in June.

The Hartford has named Bill Bloom has been executive vice president of Operations and Technology as one of several senior officer appointments in the wake of the company’s recent change of leadership. Christopher J. Swift became CEO in June, following the resignation of Liam McGee in June for health reasons. McGee had a brain tumor removed toward the end of 2013 and was in chemotherapy.

“Today’s appointments will provide increased alignment, focus and accountability to enable us to deliver greater value to our customers and partners, and our shareholders,” comments Swift. “These executives are all proven leaders with excellent track records of delivering results, and I am thrilled they are taking on these roles. The new structure will provide the necessary leadership for us to continue advancing our strategy to profitably grow the Property & Casualty, Group Benefits and Mutual Funds businesses, reduce the size and risk of Talcott Resolution and become a more efficient and effective organization.”

Bloom, who will report to Swift, will assume day-to-day responsibility of the IT and operations organization as well as the company’s technology strategy in August, according to a company source. Bloom held leadership positions in the Hartford’s Group Benefits business earlier in his career. He comes to The Hartford from EXL, where he served as president of Global Client services. He was previously technology head at Travelers, with the title of EVP, Insurance Operations and Information Technology. Before that he held leadership roles at Accenture.

Bill Bloom, EVP, Operations and Technology, The Hartford.

Bill Bloom, EVP, Operations and Technology, The Hartford.

Other appointments include Ray Sprague’s elevation to EVP of Strategy and Business Development, reporting to Swift. Sprague had led The Hartford’s successful Small Commercial business. In his new role he will be responsible for The Hartford’s enterprise strategy to drive profitable growth, working closely with the business units to identify new product and distribution opportunities and other growth initiatives. Sprague will also serve as acting leader for Consumer Markets, replacing Andy Napoli, president of Commercial Markets and head of Enterprise Business Services, who has decided to pursue an opportunity outside of The Hartford.

Doug Elliot, who assumed the role of president of The Hartford July 1, has been given expanded responsibilities to include oversight for Consumer Markets. He will now be accountable for all of the company’s Property & Casualty (P&C) lines of business, in addition to Group Benefits and Claims.

Brion Johnson, chief investment officer and president of Hartford Investment Management Company, will also oversee Talcott Resolution, the company’s runoff annuity operations. Succeeding Beth Bombara who was appointed chief financial officer of The Hartford on July 1, Johnson and the Talcott Resolution team will continue to focus on reducing the size and risk of the company’s legacy annuity liabilities, while continuing to fulfill commitments to contract holders.

Stephanie Bush will assume leadership of Small Commercial, reporting to Elliot. Bush, who rejoined The Hartford in 2013 from Travelers, is currently chief product and underwriting officer for Small Commercial. Previously she spent 20 years at The Hartford in positions of increasing responsibility in commercial insurance and field operations.

Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at or (503) 936-2803.

Leave a Comment