The General Adds Provider eBilling with Help from Acrometis

Acrometis delivered a solution within 60 days, leveraging its CLAIMExpert claims processing platform.

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Permanent General Companies, Inc. (Nashville, Tenn.), and its affiliated companies, which advertise as The General, have launched provider eBilling with help from vendor partner Acrometis. Leveraging Acrometis’ CLAIMExpert claims processing platform, The General will now be able to quickly and cost effectively process Personal Injury Protection (PIP) bills, according to the vendor.

“Acrometis understood the complicated details of properly handling PIP nationwide, and their team was able to deliver a solution for us in under 60 days utilizing CLAIMExpert,” comments Caroline Stewart, claims regional director, The General. “We are very excited about using CLAIMExpert and what it can do for us. It was a pleasure to work with such a responsive and knowledgeable team.”

Jerry Poole, CEO, Acrometis.

Jerry Poole, CEO, Acrometis.

“The team at The General was first rate,” says Jerry Poole, CEO, Acrometis. “They fully understood the business challenge facing them and together we were able to create a PIP solution that will meet both their current and future PIP needs.”

Acrometis describes CLAIMExpert is a SaaS-based expert claims processing platform designed to control medical spend and streamline claims operations. CLAIMExpert creates a highly auditable workflow and greatly increases speed and accuracy in the claims handling process.

Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at or (503) 936-2803.

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