The Commonwell Mutual Group Powers Transformation with Guidewire Solutions

The insurer has adopted Guidewire InsuranceSuite, Client Data Management, Rating Management, and Reinsurance Management for core, and DataHub and InfoCenter for enterprise data management and analytics.

(Image source: The Commonwell Mutual Insurance Group.)

The Commonwell Mutual Insurance Group (Lindsay, Ontario), a provider of residential, automobile, farm, and commercial insurance products has selected Guidewire Software (Foster City, Calif.) Core and Data products as part of a systems modernization and business transformation initiative.

Tim Shauf, President and CEO, The Commonwell.

The Commonwell was founded three years ago as the result of a merger of three longstanding mutual insurance companies with more than a century of what a company statement describes as a hands-on commitment to the local communities it serves. The new company operates on the same historical premise of its three legacy companies, maintaining a focus on local presence and service that builds strong long-term relationships for the benefit of the greater community, the statement says. As a new entity, the company is seeking to transform its systems and business processes.

Guidewire reports that the Commonwell has selected Guidewire InsuranceSuite, Client Data Management, Rating Management, and Reinsurance Management as its policy administration, underwriting, client data, rating, reinsurance, claims, and billing management platform. The insurer also selected Guidewire DataHub and InfoCenter as its enterprise data management and analytics solution. The Commonwell plans to implement all of the products at the same time, across all of its commercial and personal lines of business in the province of Ontario.

“Guidewire’s product maturity, market share, and track record of successful implementations were important factors in our decision-making process,” comments Tim Shauf, President and CEO, The Commonwell. “We are confident that this strategic relationship will provide The Commonwell with the ability to pivot our operations and systems and create the opportunity for transformational change, thereby growing our business and introducing efficiencies and integrations that will enhance our customer and member experience.”

Out-of-the-Box Functionality

Jennifer Baziuk, VP, IT, The Commonwell.

“We were looking for a comprehensive solution that required minimal customization, so the out-of-the-box functionality of InsuranceSuite was especially attractive to us,” comments Jennifer Baziuk, VP, IT, The Commonwell. “By selecting Guidewire, we will be able to build on the synergies and best practices learned throughout each phase of the implementation process.”

Guidewire describes the capability that InsuranceSuite, DataHub, and InfoCenter will bring to The Commonwell as follows:

  • Increase business agility by minimizing custom development and multi-phased approaches to bring new products and product enhancements to market more quickly;
  • Leverage tools that will eliminate manual processes making it easier for brokers to do business; and
  • Enhance operational efficiency and productivity throughout the organization by standardizing policy administration, billing management and claims handling processes on a common platform.

“We are pleased to welcome The Commonwell Mutual Insurance Group to the Guidewire customer community,” comments Steve Sherry, Chief Sales Officer, Guidewire Software. “We applaud The Commonwell’s dedication to protecting people and earning their trust and are looking forward to helping the company achieve and exceed its business objectives.”

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at or (503) 936-2803.

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