The Co-operators Selects Guidewire InsuranceSuite Cloud

Leading Canadian insurer to transition from on-premises deployment to Guidewire Cloud to increase business agility and deliver more value to policyholders.

(Image source: The Co-operators homepage.)

The Co-operators, a Canadian multi-line insurance and financial services organization, has chosen Guidewire Software’s (San Mateo, Calif.) InsuranceSuite Cloud to power its core operations. A Guidewire customer since 2007, The Co-operators originally implemented Guidewire products in a self-managed, on-premises mode. Transitioning to Guidewire Cloud, powered by Amazon Web Services (AWS), will enable The Co-operators to simplify its IT operations, adapt more quickly to changing market demands, and deliver more value to policyholders, according to a Guidewire statement. The Co-operators will first migrate policy administration, underwriting, and billing management capabilities simultaneously, followed by claims management, to Guidewire Cloud.

Carol Poulsen, EVP, CIO, The Co-operators.

“We are proud of the strong, mutually beneficial relationship we have developed with Guidewire over the years through our various implementation programs,” comments Carol Poulsen, EVP and CIO, The Co-operators. “Guidewire values our partnership, seeks our perspective, and is well attuned to our current and evolving needs. Our confidence in Guidewire as a partner made the decision to move to InsuranceSuite Cloud significantly easier.”

Agile, Stable Technology Landscape

“Guidewire Cloud provides an agile, stable technology landscape with better uptime, so our employees can focus on strategic initiatives instead of system maintenance and upgrades to keep our technology up-to-date,” comments Craig Bran, VP, Finance, P&C Operations, The Co-operators. “Our omnichannel distribution network will be able to take advantage of those updates on a more timely basis, interacting with a superior platform and providing a better experience for our policyholders.”

The vendor describes Guidewire Cloud as the optimal way to experience the power of InsurancePlatform, as it combines Guidewire software, services, and ecosystem in a scalable, secure, and resilient SaaS model. “It scales according to use, provides cost predictability, and transfers IT risk to Guidewire,: the vendor says. “Expert Guidewire teams and our SaaS-certified partners provide implementation services, security, ongoing management, and regular updates. All Guidewire products are available via Guidewire Cloud, which runs on AWS.”

“The Co-operators is one of our very first InsuranceSuite customers, and I welcome them to the Guidewire Cloud,” comments Steve Sherry, chief sales officer, Guidewire Software. “We are pleased by its vote of confidence in our cloud services capabilities and applaud its mission of providing its customers with the products and services that best address their needs anytime, anywhere, on any device.”

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at or (503) 936-2803.

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