The Co-operators Adopts Guidewire Predictive Analytics for Claims

The Co-operators will adopt a Smart Core system to augment its evolving predictive analytics strategy, and deliver actionable insights to enable key decisions.

(Image source: The C0-operators homepage.)

The Co-operators Group (Guelph, Ontario) a Canadian insurance and financial services co-operative with more than $41 billion in assets under administration, has chosen Guidewire Predictive Analytics for Claims to embed predictive insights into Guidewire (Foster City, Calif.) ClaimCenter and supplement the systems it has had in place since 2008. The Co-operators will adopt a Smart Core system to augment its evolving predictive analytics strategy, and deliver actionable insights to enable key decisions, according to a joint press release.

Carl Lambert, VP, Business Intelligence, and CDAO, The Co-operators.

“We selected Guidewire Predictive Analytics primarily for its ease of integration,” comments Carl Lambert, VP, Business Intelligence, and chief data and analytics officer (CDAO), The Co-operators. “Guidewire’s solution will enable us to incorporate insights from our predictive analytics models and improve our overall claims processes. Ultimately, this is all about our clients. The more efficient we are at handling claims and the more accurately we identify fraud risk, the better the client experience.”

“We are pleased that The Co-operators has embarked on its Smart Core journey by expanding its relationship with Guidewire and selecting Predictive Analytics to complement its decade-long use of ClaimCenter,” comments Steve Sherry, chief sales officer, Guidewire Software. “We admire the company’s vision of delivering tangible value to meet and exceed its clients’ needs and expectations, and look forward to helping the company continue to adapt and succeed in today’s rapidly-changing insurance marketplace.”

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at [email protected] or (503) 936-2803.

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