Tennessee Farmers Life Insurance Company (TFLIC, Columbia, Tenn.) has selected Sapiens’ (Holon, Israel) ALIS policy administration system as the target system for the insurer’s full portfolio of life and annuity products. The project, which marks the first cloud-based deployment of ALIS, includes the conversion of more than 330,000 policies.
“We are pleased to partner with Sapiens to modernize our infrastructure, enabling Tennessee Farmers Life to enhance the service we provide to our policy holders and take advantage of current digitalization trends, including mobility and social media,” comments Dennis Stephen, chief operating officer, TFLIC. “We felt the service-oriented architecture of Sapiens ALIS was ideal and the Sapiens personnel who have assisted with our due diligence process, and now the project, have been outstanding. This collaboration, along with Sapiens’ reputation in the industry, gives us confidence in our decision.”
TFLIC, a provider of affordable life insurance in Tennessee, selected Sapiens ALIS after what the carrier calls an extensive six-month evaluation and due diligence phase. The insurer will implement the full suite of Sapiens functionality, including new business, policy owner service, claims processing and repetitive payments. The policy conversion from TFLIC’s legacy system will be Sapiens’ third LIFE-COMM replacement initiative.
Improved User Experience, Lower Risk
The cloud deployment of the Sapiens system will be undertaken in partnership with NTT DATA, Inc. (Tokyo), leveraging that vendor’s comprehensive application, cloud migration and hosting services, according to a Sapiens source. The combined solution will enable TFLIC to benefit from an improved user experience, while lowering implementation risk, according to Sapiens. TFLIC will also leverage the Sapiens ALIS service layer to interface to interface with LifeNet, TFLIC’s primary user interface supporting both internal users and TFLIC agents.