New 33,000-square-foot training campus uses full-scale homes and nearly 30 vehicles to prepare claims professionals for increasingly complex losses.
IT & Business Strategy
Insurity Adds Insurance Technology Services as Implementation Partner
The relationship pairs Insurity’s cloud-based insurance software with ITS consulting and implementation services.
Fisent Raises $4.3M for GenAI Automation
The funding will support enterprise sales, deployment engineering and product development for regulated financial services firms.
Preparing Insurance for the Agentic Era
Insurers must redesign workflows, governance and human oversight before AI agents can move safely from pilots into business-critical operations.
Federated Acquires HDVI
HDVI will operate as an autonomous subsidiary, with Federated backing its telematics-based commercial trucking insurance growth.
Beyond AI Hype: Specificity Wins
As AI capabilities become commonplace, InsurTech providers must distinguish themselves through focused problems, explainable decisions and demonstrable business value.
Plymouth Rock Brings Home Quoting to ChatGPT
CEO Bill Martin explains how a simplified quoting architecture made ChatGPT a natural extension of the insurer’s digital and agent strategies.
ACORD Updates Reference Architecture for AI
The July 2026 release adds support for representing AI-enabled work within established insurance data standards.
Boston Mutual Expands Digital Enrollment Platform
BML Connect gives brokers, employers and policyholders self-service tools for enrollment, billing, commissions and policyholder service.
The Hartford to Acquire Equitable Benefits Business
The acquisition adds about $500 million in premium, employee benefits technology and capabilities for small and midsize employers.