The Louisiana-based self-insured fund will use the solution to improve agent and policyholder experiences and gain greater cloud security and disaster recovery capabilities.
Customer Experience
SE2 Names Mark Schultis CEO
Schultis will lead the company’s client-focused, technology-driven approach in serving the life and annuity markets.
CSE Insurance Group Selects One Inc for Digital Premiums and Claims Payments
One Inc’s technology will enable CSE modernize the customer experience for both premiums and claims payments, and expand the ways it engages with policyholders throughout the process.
Coverys Completes Full Suite Transition to Software-as-a-Service within Ten Months
The MPL carrier has executed migration of full suite of core systems to Duck Creek OnDemand, the vendor’s SaaS solution for the P&C insurance industry.
Reliance Standard Selects EIS Group’s Insurance Platform for Voluntary Benefits
The platform will be used for product development, rating, policy administration, billing, and customer management processes in the insurer’s voluntary benefits business.
iPipeline Partners with ForMotiv to Offer Next-Gen Behavioral Intelligence with Monitoring
ForMotiv’s predictive analytics detect fraudulent activities based on carriers’ historical data, as well as gauging the overall efficiency of agents.
Will COVID-19 Make Usage-Based Insurance Mainstream?
As auto insurance policyholders are driving little or not at all, will consumers see the value of premiums that are accurately calculated by miles driven?
Federal Life Insurance Selects DXC to Enhance Policy Buying Experience
The solution automatically captures information and submits it through a paperless, self-service process enabling straight-through processing with e-signature.
Aon Affinity Chooses Instec Policy System for Transportation Program
Through its expanded engagement with the vendor, Aon will provide an improved customer experience and greater rating accuracy for the underserved small fleet market.
COVID-19 Highlights the Critical Need for Digital Customer Engagement
Insurers that don’t take action will miss out on the opportunities the pandemic situation uniquely presents for this industry.