Taking an “open insurance” approach, the acquisition lays the foundation for the industry’s first front-to-back architecture to power the entire insurance value chain and better serve carriers.
Customer Experience
United Surety & Indemnity Company Live with Majesco Digital 1st Platform
The Puerto Rico-based carrier went live with Majesco Digital1st in just 45 days changing the FNOL process from 8 minutes to 2 minutes.
Giving Chatbots More Intelligence Is a Business Imperative for Insurers
Sure, ChatGPT is likely to make a difference but there are other ways artificial intelligence can raise their IQ and meet the demand from customers.
Orion180 Group Inc. Raises Additional $42.5 Million of Capital
The senior secured credit facility will add to the capital base of both of Orion180’s carriers: Orion180 Insurance Co. and Orion180 Select Insurance Co.
Texas Farm Bureau Launches New Telematics Program Using Tech from Arity
The Drive‘n Save program offers drivers the chance to save 10 percent off auto insurance premium, with deeper discounts available for drivers who demonstrate ongoing safe driving behavior.
4 Ways to Balance Digital Trends with Customer Expectations
Insurers need to place the customer at the heart of everything they do, developing a digital strategy for both front and back-office operations to meet customers where they are.
Solera launches XpertEstimate to Deliver Virtual Auto Estimates
The solution combines virtual desk appraisal with a veteran staff and consumer self-service capabilities.
How to Ensure Success in a Digital Transformation
To avoid loss of creditability, a ruthless adherence to a set of digital commandments is the only way to achieve the ultimate vision.
Plymouth Rock Home Assurance Names Peter Bishop VP and CMO
Bishop will be responsible for the direct to consumer, agent, and partner marketing teams that sell Plymouth Rock’s homeowners insurance.
Parametric Insurer FloodFlash Hires Mark Hara to Lead U.S. Business
With Hara’s appointment, London-based FloodFlash enters the largest flood risk market in the world.