A Midwestern company by choice, the digital auto insurer has tapped into the customer service talent pool and government incentives to open a second presence in the Michigan city for claims and customer experience teams.

A Midwestern company by choice, the digital auto insurer has tapped into the customer service talent pool and government incentives to open a second presence in the Michigan city for claims and customer experience teams.
Betterview will enable quick quoting and binding issuance for coverage solutions and allow Orchid to update its reinsurance, underwriting, and aggregation models more frequently.
Z-3D provides hyper-accurate risk mapping with the first AI-powered 3D risk model for precision underwriting of every home and business in the U.S.
Through related services, Nationwide will be able to unlock data-driven insights, automate processes in the cloud, and deliver new digital services to customers.
The partnership will support insurers seeking to quickly deploy AI into their claims lifecycle, streamlining the interactions between insurers and insured parties.
The Admiral Group subsidiary has deployed Shift Claims Fraud Detection to support claims professionals’ efforts in detecting suspected fraudulent claims.
The company, whose clients include Microsoft, Samsung and KPMG, says the infusion of funds will finance its global expansion and the ongoing development of its AI solution, and strengthen its management team with prominent executives.
The investment round, led by Bain Capital Credit and Pacific Lake Partners, will be will be used to accelerate OneShield’s growth strategy, which has resulted in nearly tripling its recurring revenue over the past three years.
The technology has handled over 150,000 claims, making claims handling significantly more effective, while also shortening the waiting time for vehicle repair.
The combination of operations automation, insights from AI, human expertise augmentation, and advanced ecosystems will result in winning scenarios for insurers, claims professionals, and claimants.