Swiss Re, Diameter Health Enhance Life Underwriting with Digital Health Data

Swiss Re and Diameter Health join forces to offer first-ever scalable solution to use electronic clinical health data for life insurance underwriting.

(Image source: Swiss Re.)

Swiss Re (Zurich) and Diameter Health (Farmington, Conn.), a provider of health data interoperability solutions, have formed a partnership to transform complex clinical electronic health data into organized, usable information. The partnership aims to accelerate Swiss Re’s efforts to help life insurers improve the speed and quality of their underwriting, thereby providing end-consumers with a better experience.

Jolee Crosby, Head of Global L&H Underwriting and Medical Reinsurance, Swiss Re.

Swiss Re says the partnership addresses the challenges insurers face when they move beyond manual and paper-based processing of life insurance applicants’ medical information. As insurers look to digitize and streamline procedures using electronic health records, they are faced with a new challenge: the sheer size and complexity of data, according to a Swiss Re statement.

In the U.S. alone, Swiss Re notes there are one billion health care encounters each year and more than one million different medical codes tracked by hundreds of different vendors. The result is redundant and disorganized data that cannot be reliably used for underwriting purposes. Diameter Health’s proprietary Fusion data-refinement technology solves this problem with its ability to normalize, enrich and intelligently reorganize and summarize health data and provide a consolidated, secure view of a patient, according to the Swiss Re statement.

By pairing this technology with Swiss Re’s risk knowledge and underwriting expertise, Swiss Re says it can now deploy clinical health data across a variety of innovative use cases that make way for faster, less expensive and more accurate underwriting and pricing. This information also helps insurers speed the time from application to issue, which helps keep costs down and strengthens a fair underwriting process for all—ultimately making insurance more accessible, Swiss Re asserts.

The companies will work together first in the U.S., with a starting point of integrating Diameter’s technology into Swiss Re’s existing suite of Magnum Underwriting Solutions. The enriched data can be easily ingested and automated via Magnum’s core underwriting rules to expand its functionality and enable more powerful, precise risk assessment, Swiss Re says.

Eric Rosow, CEO, Diameter Health.

Cutting through Complexity

Being able to accurately use electronic health record data is one of the biggest challenges for Swiss Re’s clients, according to Jolee Crosby, Head of Global L&H Underwriting and Medical Reinsurance, Swiss Re. “This urgency certainly increased due to the COVID-19 pandemic which magnified the difficulties of collecting physical medical records from doctor’s offices or through intrusive home visits,” she says. “By combining Swiss Re’s risk knowledge with Diameter Health’s technology, we cut through complexity and can offer a range of innovative options that enable our clients to use clinical data to effectively assess and confidently price biometric risk.”

“We are proud to partner with Swiss Re in its work to make the world more resilient,” comments Eric Rosow, CEO, Diameter Health. “Our health data optimization technology will enable Swiss Re to transform rapidly growing volumes of raw digital health data into a strategic asset. We look forward to working together to apply this data to make a meaningful difference for insurers and the people who seek to purchase insurance.”

The companies characterize their partnership as creating the first-ever scalable solution to use electronic clinical health data for life insurance underwriting. “Until now no one has been able to use clinical data in this way,” adds Swiss Re’s Crosby. “The partnership with Diameter Health leapfrogs our ability to help insurers innovate without sacrificing strong, confident risk assessment.”

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