South Carolina Accident Fund Modernizes on Patriot Technology Solutions

The S.C. workers’ comp carrier sought an integrated platform to improve efficiency, reporting capabilities, data security, and the overall customer experience.

The South Carolina State Accident Fund (SAF; Columbia, S.C.), the largest provider of workers’ compensation insurance in South Carolina, has chosen Patriot Technology’s (Fort Launderdale, Fla.) flagship platform, PN InsuranceExpert, to replace and modernize its current claims, policy and forms systems. SAF plans to implement Patriot’s entire SaaS insurance value chain software suite, including QuoteExpert, PolicyExpert, BillingExpert, ClaimsExpert, ReinsuranceExpert, Agency Portal, Customer/Policyholder Portal, Claimant Portal, and Business Partner Portal.

Judith Haddad, President and CIO, Patriot Technology Solutions.

Judith Haddad, President and CIO, Patriot Technology Solutions.

“As a part of our overall commitment to the businesses and people of South Carolina, SAF sought technology-enabled innovation which would allow us to provide unmatched quality service,” comments Harry Gregory, Director, SAF.  “Modernizing our current technology with the PN InsuranceExpert solution provides us with industry-leading functionality in a truly integrated platform that will improve efficiency, reporting capabilities, data security, and the overall customer experience.  We are excited about the future and look forward to a long and mutually beneficial relationship with Patriot.”

“We are excited to partner with SAF on this project to replace their legacy systems with our entire value chain software suite, which is critical to operating efficiently in today’s competitive environment,” comments Judith Haddad, President and CIO, Patriot Technology Solutions. “PN InsuranceExpert, along with our other core technology solutions, are the driving force behind Patriot’s unique position in the marketplace.”

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at [email protected] or (503) 936-2803.

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