Sollers Integrates omni:us’s AI-based Solution with Guidewire ClaimCenter

The integration enables insurers to automate claims processes, increase efficiency and improve customer satisfaction.

(Image source: Sollers Consulting homepage.)

Sollers Consulting (Warsaw) reports that it has created a technical integration of omni:us, a Berlin-based provider for AI solutions for cognitive claims handling, with Guidewire Software’s (San Mateo, Calif.) Guidewire ClaimCenter. The new interface enables insurance companies to fully automate incoming invoices related to insurance claims using artificial intelligence.

Michał Trochimczuk, Managing Partner, Sollers Consulting.

The omni:us solution helps insurers automate the claims handling process and enables end-to-end processing of low and medium complexity claims, according to the Warsaw-based consultancy. Sollers Consulting supports insurers in process automation and works with partners to offer customized solutions. The firm says the project is the first step towards increased cooperation between Sollers Consulting and omni:us.

“The insurance industry is increasingly focused on claims processing and wants to improve the customer experience and efficiency in this area,” comments Michał Trochimczuk, Managing Partner, Sollers Consulting. “The recent NatCat events in Western Europe have shown how important effective claims handling has become. Omni:us is one of many partners we work with to develop customized process automation solutions. Omni:us’s artificial intelligence solution can now be implemented in existing Guidewire environments. The integration helps to increase customer satisfaction. We see a lot of interest in the tool in Germany and some other markets.”

Helping Clients Implement Claims Automation Faster

Martin Micko, CCO and Founder, omni:us.

“The main goal of our collaboration with Sollers Consulting is to help our customers in the insurance industry to implement claims automation faster,” says Martin Micko, CCO and founder, omni:us. “Integrated with Guidewire ClaimCenter, our solution automates processes such as initial claim notification, coverage verification and much more across lines of business.”

Sollers reports that the integration has undergone an intensive development and testing phase. It now enables accelerated document analysis, higher accuracy of basic business processes and fast decision making, the firm says.

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at [email protected] or (503) 936-2803.

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