Sertis MGA Launches Technology-Driven Multifamily Property Insurance Proposition

Licensed in 16 jurisdictions, Sertis has introduced a proprietary risk management platform developed in partnership with smart property operations and maintenance platform Leonardo247.

(Image source: Sertis MGA homepage.)

Sertis MGA (Reno, Nev.) a managing general agent serving the multifamily insurance market, has announced that is it now writing policies for professionally managed multifamily (apartment) portfolios, providing brokers and their clients exceptional coverage at competitive terms. Backed by AM Best-rated A- carrier Accelerant (Atlanta), with long-term capacity and a model for risk exchange, Sertis is currently licensed to write in 15 states as well as the District of Columbia, with definitive plans to rapidly expand.

Sertis describes itself as leveraging cutting-edge technology, extensive industry knowledge, and a commitment to client-centric solutions. The company says it is set to transform the traditional insurance market. Producers and owner/operators with multifamily portfolios in Arizona, Georgia, Idaho, Illinois, Maryland, Michigan, Nevada, North Carolina, Ohio, Oregon, Pennsylvania, Tennessee, Utah, Virginia, Washington, and Washington, D.C., are now able to benefit from Sertis’ expertise and the unique partnership with Leonardo247 (Los Angeles), developer of a cloud-based smart property operations and maintenance platform, a Sertis statement says.

Mark Gardella, CEO, Sertis MGA.

“We’re not just another insurance provider; we’re a partner to property owners and their brokers, helping them navigate the complexities of the insurance landscape,” comments Mark Gardella, CEO, Sertis MGA. “Our goal is to make insurance a seamless experience, empowering our clients to focus on what they do best—managing their properties, while also helping manage the ever-growing costs of risk.”

Sertis reports that, in a bid to redefine risk assessment and pricing in the multifamily industry, it has introduced a proprietary risk management platform designed to curb loss and revolutionize insurance underwriting. Developed in partnership with Leonardo247, the Sertis Risk Indicator (SRI) is a proprietary risk score that begins to quantify the likelihood of insurance loss using exclusive, real-time operational risk data. Sertis asserts that the tool places it at the forefront of a fundamental shift in how multifamily portfolios are underwritten.

Departure from Traditional Risk-Assessment Methodologies

“The SRI marks a significant departure from traditional risk-assessment methodologies, revolutionizing the norms of the industry,” elaborates Gardella. “The SRI score, reflecting operational behaviors and safety practices, allows Sertis to provide favorable terms and conditions to multifamily portfolios that are committed to providing their residents safer, more resilient properties.”

Sertis MGA notes that its launch comes at a time when the multifamily property industry is faced with the unprecedented cost of risk/insurance increases, and the need for forward-thinking insurance solutions has never been greater. Sertis says it partners with retail brokers to support their clients’ long- erm risk management needs, reflecting the company’s focus on collaboration and client success.

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at or (503) 936-2803.

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