Securian Canada Enjoys 5-Month Go-Live with FINEOS 

The Canadian insurer chose the FINEOS Platform to manage claims administration for its new short-term disability and existing long-term disability benefits programs.

(Image credit: Zia Syed/Unsplash.)

FINEOS Corporation (Dublin/Atlanta) has announced today that Securian Canada (North York, Ontario) achieved go-live within with its claims administration software solution, actively processing disability claims within five months from the start of the project. Securian Canada, a subsidiary of St. Paul-based Securian Financial, is a prominent insurance provider of insurance and protection solutions in Canada.

Michael Kelly, CEO, FINEOS.

Last year, Securian Canada chose the FINEOS Platform to manage claims administration for its new short-term disability (STD) and existing long-term disability (LTD) benefits programs. As of Nov. 1, FINEOS Claims was in production, actively processing claims for Securian Canada customers.   

“Securian Canada deployed our industry-standard ‘out-of-the-box’ claims product, achieving a fast and efficient go-live,” comments Michael Kelly, CEO, FINEOS. “The Securian Canada team showed tremendous focus working closely with us in this very successful deployment. We look forward to building upon our relationship to support Securian Canada with their ambitious expansion plans in the Canadian market.”    

FINEOS is a global provider of end-to-end core software systems for life, accident and health insurance. The vendor describes its FINEOS Platform as purpose-built for the group and supplemental employee benefits market. More than a dozen customers in Canada use FINEOS, and FINEOS serves 7 of the 10 largest employee benefits insurers in the U.S.

Sharla Postic, SVP Insurance Operations, Securian Canada.

New Efficiencies within the Customer Experience

“From a product perspective, FINEOS delivered the capabilities that support our ambitious plans to innovate in the disability market with mental health and wellness solutions that make a difference,” comments Sharla Postic, Chief Administration Officer, Securian Canada. “Through this offering, we are providing new efficiencies within the customer experience, which brings our team great confidence in the potential for growth.” 

Securian Canada Selects FINEOS Platform to Expand Disability Management Offering

Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at AnthODonnell@IIReporter.com or (503) 936-2803.

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