SECURA Insurance Accelerates Digital Transformation with Duck Creek SaaS

The insurer selected Duck Creek solutions through SaaS via Duck Creek OnDemand to support a next-generation Specialty Lines initiative.

(Image credit: Nicholas Vassios/Unsplash.)

SECURA Insurance, a Neenah, Wisc.-based property/casualty insurance carrier and longtime Duck Creek AgencyPortal Customer, has selected Duck Creek RatingPolicyClaims, and Insights to streamline its P&C business and power the next generation of its Specialty Lines operations. SECURA has chosen to implement its new digital solutions via Duck Creek OnDemand, the provider’s SaaS solution for the P&C insurance industry. The organization cited the strength of the Duck Creek Platform, low-code configuration, open, API-based architecture, and more as keys to the strategic initiative.

Todd Thiel, CIO, SECURA.

“We believe Duck Creek will be a true partner to us—more than just a vendor,” comments Todd Thiel, CIO, SECURA Insurance. “Expanding our partnership to include these digital solutions will help us continue to meet the needs of our agency partners and policyholders. OnDemand will streamline our technology delivery and improve our speed to value as we modernize and consolidate our business applications to focus on our goals. Our team looks forward to taking advantage of low-code tools and access to Duck Creek’s InsurTech partner ecosystem for product configuration and market expansion.”

OnDemand is Duck Creek’s end-to-end SaaS solution, which the vendor says provides the services, support, and computing resources needed to help carriers move faster and more efficiently. By leveraging the best available technology and continuously delivering new functionality to solve ever-changing P&C insurance business challenges, the vendor says, OnDemand enables a fundamentally new approach to competing in today’s industry, one where technology supports strategy rather than dictating it and where carriers are empowered to focus on innovation in entirely new ways.

“This commitment represents a major digital transformation move for SECURA and is yet another sign that insurers worldwide are adopting SaaS solutions for the most critical functions of their organizations,” comments Matt Foster, COO of Duck Creek Technologies. “Duck Creek OnDemand will let SECURA focus on its customers, agents, and products, while we provide application services and upgrades behind the scenes. We are thrilled to expand our relationship with SECURA and look forward to continuing to help them grow and succeed.”

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at or (503) 936-2803.

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