(Image credit: Chaitawat Pawapoowadon.)
Sapiens International Corporation, (Holon, Israel), a provider of software solutions for the global insurance industry, has announced the general availability of its latest version of Sapiens IDITSuite for Property & Casualty for customers and property/casualty insurer worldwide. The new version core insurance processing suite features upgraded claims straight-through processing capabilities with automated claims triage and payments functionality.
Sapiens pitches IDITSuite’s new level of automation as freeing an insurer’s personnel to handle higher-value tasks. The suite’s new capabilities will allow carriers to reduce human error and introduce greater levels of automation via Sapiens’ business intelligence solution, according to the vendor. These capabilities are available through Sapiens’ customer and agent portal solutions, as well as the core system components.
Next Best Action
Sapiens reports that IDITSuite version 15.1 now also features “next best action” through the addition of a rules-driven engine. The suite can immediately identify the service provider best positioned to help insureds, the vendor says. For example, IDITSuite will factor in proximity, availability and required service type to help insureds select the optimal service garage following an accident.
“The Sapiens team has again affirmed its commitment to meeting market needs and strengthening one of our core offerings,” said Roni Al-Dor, Sapiens president and CEO. “We continue to invest in our product portfolio and engage in dialogue with clients to bring innovation that will empower Sapiens’ customers.”
Sapiens says that the upgraded group insurance module of the new IDITSuite version provides additional options to customers and workers unions that rely on the suite. Group functionality offers both opt-in and mandatory enrollment configured to meet growing customer and vendor digitization needs.
Insurance agents with access to the capabilities of the upgraded suite will benefit from better distribution channel management, with noticeable improvement in intermediary statements, agent commission calculation and the assignment of agent tasks, the vendor asserts.
Faster Connections through API Layer
The Sapiens IDITSuite’s API layer integration will enable fast connection to any partner’s system, so property/casualty insurers can easily expand their digital ecosystems to adapt to today’s rapidly changing environment, the vendor says
“In addition to its many other benefits, this new version of Sapiens IDITSuite will enhance the operational efficiency of complex policies via a user-friendly flow and offer improved distribution channel management,” comments Liana Gelikas, president of Sapiens’ Property and Casualty and Reinsurance division. “Our team has worked diligently to develop this new version and we are proud to see it released to the market.”