Sapiens Expands Presence in Canadian Market

The vendor will strengthen support for existing customers and expand its reach to prospects seeking SaaS solutions across life, property and casualty, and workers’ comp markets.

(Image credit: Guillaume Jaillet/Unsplash.)

Sapiens International Corporation, (Holon, Israel), a global provider of software solutions for the insurance industry, has announced a strategic expansion in the Canadian market—a move the vendor characterizes as marking a significant milestone in its growth trajectory. With an increased focus on delivering advanced solutions and superior customer service in Canada, Sapiens says that it will strengthen support for existing Canadian customers and expand its reach to new prospects seeking industry-leading SaaS solutions and services across life, property and casualty, and workers’ compensation markets.

Phillip Germain, CEO, Saskatchewan Workers Compensation Board.

Sapiens reports that it has been successfully serving prominent Canadian insurers for more than 15 years. Sapiens’ strategic decision to expand its Canadian presence even further comes amidst a surge in regional customers, including Saskatchewan Workers’ Compensation Board (WCB). Other longtime Sapiens customers include Canada’s largest insurance mutual, Beneva; and ivari, a major individual life insurer.

In order to ensure seamless expansion and meet the evolving needs of customers, Sapiens says it will increase its workforce in its Ontario offices by onboarding seasoned industry professionals with global domain expertise and technical proficiency. The vendor says that measure will enhances its ability to deliver innovative, customer-centric solutions and unparalleled support to even more Canadian clients to drive growth in a competitive market and build a strong regional ecosystem.

Sapiens says its Canadian expansion builds upon its proven track record of delivering industry-leading solutions, as evidenced by its partnership with WCB. Sapiens CoreSuite for Workers CompensationSapiens DigitalSuite, and Sapiens Intelligence is being used by WCB to transform its core systems, streamline service delivery and enhance operational efficiency. A number of life carriers in Canada are utilizing Sapiens’ digital life solutions, including ApplicationProIllustrationProUnderwritingPro, and CoreSuite for Life & Annuities to enhance their operational efficiency and improve the overall customer and agent experience.

Optimized, Integrated Platform

Roni Al-Dor, President and CEO, Sapiens.

“With Sapiens’ strong and growing presence in Canada, their expertise and innovative solutions will enable us to meet the evolving needs of our customers, now and in the future,” comments Phillip Germain, CEO, WCB. “Sapiens provides an optimized, integrated platform, coupled with the right people and a proven track record in successful implementations and ongoing support.”

“Sapiens is proud of its strong local foothold and rapidly growing presence in Canada,” comments Roni Al-Dor, President & CEO, Sapiens. “We are excited to embark on this new chapter of increased expansion and opportunity. With our expanded footprint and augmented capabilities, Sapiens is poised for continued growth and success in the Canadian market.”

“We are steadfast in our commitment to deliver the broadest platform of global best practices and enable outcomes that improve the long-term financial health of our Canadian clients,” Al-Dor adds. “Sapiens is well-positioned to drive positive change and empower even more insurers across Canada to thrive in an increasingly dynamic and competitive landscape.”

One Inc Integrates ClaimsPay with Sapiens ClaimsPro

Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at or (503) 936-2803.

Leave a Comment