Sapiens Continues Rapid Global Expansion with New Istanbul Office

The insurance systems vendor established the new facility to provide enhanced service and support to customers in the region, including Anadolu Insurance.

(Dolmabahçe Palace on the Bosphorus, Instanbul. Photo credit: SBarnes)

Sapiens International Corporation’s (Holon, Israel) global expansion continues with a newly announced opening of a support center in Istanbul to support its growing business in Turkey, including existing customer Anadolu Insurance (Istanbul). The announcement follows the vendor’s mid-December announcement that it had established a new head office in Copenhagen to serve its growing Scandinavian business.

Roni Al-dor, President and CEO, Sapiens.

Roni Al-dor, President and CEO, Sapiens.

Other recent global expansion moves by Sapiens include the enlargement of its U.K. workforce in Cardiff, Wales in Sept. 2015; and the July 2015 acquisition of Warsaw-based software vendor Sp. Z o.o.; and the acquisition of insurance services and solution provider IBEXI in Mumbai earlier in 2015.

“In meeting with customers and potential clients across Turkey and the region, we are seeing increased demand for core insurance solutions that will enable insurers to succeed in this competitive market,” said Henry Ainouze, VP sales and operations, Sapiens EMEA. “Sapiens’ deep knowledge of the Turkish market, combined with our best-in-class life and pension and general insurance software suites, enable insurers to provide advanced digital services to their customers and employees.”

Getting Closer to Customers

This latest news follows Sapiens’ multi-million dollar agreement with long-term client Anadolu, announced in mid-2016. The new center in Istanbul supports Sapiens’ goal of establishing a local office to support existing customers in areas with growth potential.

“Sapiens remains dedicated to pursuing opportunities which enable us to get closer to our customers around the globe, allowing us to provide enhanced service and support,” comments Roni Al-Dor, president and CEO of Sapiens. “We look forward to expanding our relationships with existing customers and establishing relationships with new ones.”

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Sapiens Boost Presence in Wales in Response to Rapid Growth

Sapiens’ Global Expansion Continues with Acquisition of Polish Insurance Software Vendor

IBEXI Acquisition to Extend Sapiens’ Footprint in Asia-Pacific Region


Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at or (503) 936-2803.

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