San Cristóbal Seguros Selects Guidewire Systems for Strategic Transformation

The Argentine insurer has selected PolicyCenter and BillingCenter, as well as Guidewire Rating Management and Client Data Management.

(Superstar Lionel Messi is a native of Rosario, home of San Cristóbal Seguros. Photo credit: Sergey Chernov.)

San Cristóbal Seguros (Rosario, Argentina) has selected multiple Guidewire Software (Foster City, Calif.) solutions as part of a strategic core systems and infrastructure initiative. The insurer has licensed selected Guidewire PolicyCenter as its new underwriting, rating, and policy administration system and Guidewire BillingCenter to manage its billing operations, including agency and direct bill and commissions calculation. The insurer has also selected Guidewire Rating Management, and Client Data Management, according to a Guidewire announcement.

Gustavo Palotta, Chief Executive Officer, San Cristóbal Seguros.

Gustavo Palotta, Chief Executive Officer, San Cristóbal Seguros.

San Cristóbal plans to first implement the products for its automotive line of business, then expand the implementation to the rest of its business lines throughout its branch network in Argentina. The carrier will extend the implementation to Uruguay once it has completed successful deployments in Argentina. San Cristóbal Seguros successfully deployed Guidewire ClaimCenter last September.

“The incorporation of PolicyCenter and BillingCenter will allow us to streamline and simplify the process of issuing policies based on international insurance industry best practices,” comments Gustavo Palotta, Chief Executive Officer, San Cristóbal Seguros. “We are already benefitting greatly from the standardization of claims management practices following last year’s ClaimCenter implementation, and look forward to receiving similar benefits for our policy administration and billing operations once the systems are deployed.”

Differential Competitive Advantages

The vendor reports that PolicyCenter and BillingCenter will enable San Cristóbal Seguros to:

  • Implement insurance industry best practices to optimize service levels offered to customers and agents due to increased operational efficiencies;
  • More easily and quickly implement system changes; and
  • Leverage a modern platform to consolidate and standardize account management, billing systems, and management processes.

“The adoption of BillingCenter and PolicyCenter promotes innovation, flexibility and agility, allowing the business to achieve differential competitive advantages,” says Daniel Gabas, manager, Process and Technology, San Cristóbal Seguros.

“We are excited to welcome San Cristóbal Seguros as a full InsuranceSuite customer and congratulate them on their successful ClaimCenter deployment,” comments Steve Sherry, senior VP, Worldwide Sales, Guidewire Software. “We admire their dedication to customer service and business process improvements and look forward to helping them adapt and succeed in the Argentinian insurance market.”

Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at or (503) 936-2803.

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