(Image source: Pixabay.)

Safety Insurance Group (Boston) has selected One Inc’s (Folsom, Calif.) ClaimsPay to modernize the consumer experience and provide instant claims payment functionality to its customers.

Safety Insurance Group provides a full range of property and casualty insurance products and operates exclusively in Massachusetts, New Hampshire, and Maine. As part of the company’s goal to provide industry-leading ease of doing business and maximum efficiency, Safety selected One Inc’s ClaimsPay solution to streamline its entire claims disbursement process.

Through One Inc.’s ClaimsPay platform, Safety customers will have the option to receive digital payments through popular payment platforms like Venmo and PayPal, in addition to direct payment options. With integrated mobile and web platforms, Safety seeks to provide customers with a modern claims experience that uses familiar mobile technology, according to a One Inc statement.

“Integrating One Inc’s ClaimsPay was a natural choice as we sought to innovate this vital area of our business,” comments Steve Varga, VP, MIS, Safety Insurance Group. “We are focused on modernizing property and casualty insurance and are always looking for partners that deliver modern tools to improve the customer experience. Security, speed, and ease of the process are our top priorities, and ClaimsPay will help us meet and exceed those benchmarks.”

Delivering Competitive Advantage

“Instant payments deliver a required customer value proposition and a competitive advantage to insurance carriers,” says Ian Drysdale, CEO, One Inc. “As Safety Group looks to prioritize efficiency, many insurers are eyeing their claims technology to provide digital infrastructure that can help them rapidly adapt to the ever-changing needs of customers and stay ahead of the competition. We are proud that leading carriers like Safety are choosing One Inc for claims payment transformation.”

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